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Motor Pool & Receiving

Customer Satisfaction Survey

Name:
Email:
Department:
Did Motor Pool handle the reservation in a professional and courteous manner?	Yes	No
Was the vehicle available at the scheduled time?	Yes	No
Was the vehicle clean when picked up?	Yes	No
Was the vehicle's fuel tank filled?	Yes	No
Did the vehicle have a Gascard?	Yes	No
Did the vehicle have a Utah Gascard site book?	Yes	No
If traveling to another state, did Motor Pool provide a copy of the Gascard site locations for the destination state?	Yes	No
Were Gascard sites easily found?	Yes	No
Did the Gascard work properly?	Yes	No
Did the vehicle function properly?	Yes	No
If the vehicle had any mechanical problems, did Motor Pool (ARI) resolve the problem in a courteous and timely manner?	Yes	No
On a scale of 1 to 10, please rate this Motor Pool experience:
Poor  1 2 3 4 5 6 7 8 9 10 Excellent
If NO was the answer to any question above, please explain:
Also, comments regarding Motor Pool's overall service are appreciated:

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