Facilities Management

Customer Satisfaction Survey

Name: Email: Department:
Please answer the following questions:
Were you able to find and use the online Work Request form?	Yes	No
Was the work request completed in a prompt and timely manner?	Yes	No
Were the employees courteous and professional?	Yes	No
Were you notified of any changes in the progress of the work?	Yes	No
Did the completed project meet the objectives outlined in the request?	Yes	No
Were you satisfied with the final results?	Yes	No
Was the work area cleaned up after completion of the project?	Yes	No

Please rate the following areas:
Grounds:
Building Maintenance/Repairs:
Custodial Services:
Utility Services:
Overall level of service and quality:

Is there anything you would change to improve our service?
Any additional comments are welcome:

Last Update: Monday, August 20, 2007

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