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Customer Satisfaction Survey
Name:
Email:
Department:
Did Motor Pool handle the reservation in a professional and courteous manner?
Yes
No
Was the vehicle available at the scheduled time?
Yes
No
Was the vehicle clean when picked up?
Yes
No
Was the vehicle's fuel tank filled?
Yes
No
Did the vehicle have a Gascard?
Yes
No
Did the vehicle have a Utah Gascard site book?
Yes
No
If traveling to another state, did Motor Pool provide a copy of the Gascard site locations for the destination state?
Yes
No
Were Gascard sites easily found?
Yes
No
Did the Gascard work properly?
Yes
No
Did the vehicle function properly?
Yes
No
If the vehicle had any mechanical problems, did Motor Pool (ARI) resolve the problem in a courteous and timely manner?
Yes
No
On a scale of 1 to 10, please rate this Motor Pool experience:
Poor
1
2
3
4
5
6
7
8
9
10 Excellent
If NO was the answer to any question above, please explain:
Also, comments regarding Motor Pool's overall service are appreciated: