| Employer | Doubletree Resort & Spa - Brian Head |
|---|---|
| Posting Date | 11/20/2012 |
| Description | Checks In, and greets, registers, and assigns rooms to guests. Issues room key and gives instructions to Bell Staff. Check out all guests who require individualized check out service. Handles professionally all incoming mail, faxes, and messages for guests. Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Keeps records of room availability and guests' accounts. Computes bill, collects payment, and makes change for guests. Makes, cancels, and confirms reservations. Posts charges such as room, food, liquor, or telephone, to guest account. Assists guest with restaurant, transportation, or entertainment needs, and arranges for to us. Deposits guests' valuables in hotel safe or safe deposit box. Handles complaints courteously and relays them through proper channels if need be. Smile and maintain a friendly, courteous, and polite manner. Complete knowledge of all available rates. Maintains desk area clean and orderly at all times. Complete knowledge of hotel policies and procedures. Complete daily high balance report and bucket check. Informs manager of any concerns. Complete daily shift balancing report. Check area hotels to inquire about availability. Keep constant eye contact with the guest, and use the guest's name whenever possible. |
| Number of Openings | 1 |
| Salary/Wage | $9.50 |
| Work Hours | will discuss |
| Qualifications | (see under job description) |
| Application Procedure / Contact Information |
Email resume to James Frandsen -----James.Frandsen@cwhotels.com |
| Closing Date | 12/5/2012 |