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Study Guide for Exam 1


Personal Values, Goals, Perspective
What are personal values?  How are they formed and shared?  What types of values are there?
What happens when actions are in conflict with values?
How are financial decisions affected by our values?
What are goals?  Why do we set them?
What are the differences between short, medium, and long term goals?
The most effective goals are designed to be S.M.A.R.T. - what does this mean?
Often multiple people view the same situation with different perspectives.  Be able to give some examples of this.

Household Inventories readings
Why create an inventory?
Where should an inventory be stored?

History of Consumerism
What are President Kennedy’s four consumer rights?
What are the corresponding responsibilities associated with them?
Be able to give examples of responsibilities for both manufactures and consumers  

Consumer Complaints
What should you do when you have a problem with a business?
Who should you contact if you have a consumer complaint?
What should you say in a letter of complaint?

How to Resolve Your Consumer Complaint
The article says to "be prepared." What does that mean?
What are the first four "complaint agencies" talked about in the article?
What can the Better Business Bureau do for consumers? 

How to Resolve Consumer Disputes
What is mediation?
What is arbitration?

The Cooling Off Rule
What are the three conditions required for the cooling-off rule to apply?
Know the exceptions to the cooling-off rule?

Social Security: Your Number
What are the three types of Social Security cards?
Why might you need a new Social Security card? How do you get a new card? What does it cost?
Should you give your Social Security number to others? Do you have to?
How can you make sure that your earning record is accurate? (4 ways

Consumer Privacy
What are three benefits of having information about you known/used by businesses? What are three disadvantages? 

Identity Crises...What to Do If Your Identity is Stolen
What is the biggest problem with identity theft?
What three actions should you take immediately if someone has stolen your identity (not just your personal information)?
What are some of the most common forms of identity theft? What can you do to thwart each of these?

Guard Your Social Security Number with Your Life
Who NEEDS your Social Security number? Who does this include?
What is the "central switchboard" in the whole personal information network? What do they do?
What are the dangers of disclosing your Social Security number?

Personal Health Records
Why know what is in your health record?
Who owns your health records?  How can you get a copy of it?
What types of information are included in your medical records?

Financial Record Keeping
What are the benefits of record keeping?
Which records should and should not be kept in a safe-deposit box? Why?
How long should tax records be kept?

What to Keep and For How Long
Why is record keeping important?
What are "Very Important Papers" and where should they be kept?
What are the four places this article suggests that records should be kept?

Budgeting
What is a budget?
What are the elements of a budget?
What is the difference between fixed and flexible expenses?  Give examples of each.
What are revolving saving accounts?  Give an example of how one might be used.
What does it mean to "pay yourself first?"
What is spender's disease?  Be able to list some causes and remedies.

Taxes
Know the terms associated with a tax form.
Know the steps in filling out a tax form.
Know the difference between progressive, regressive, and proportional taxes.  Be able to give examples of each.
What are the benefits we receive for paying taxes?




Please note: These questions are just guides to help you recognize relevant information in the readings. It would be in your best interest to also know the answers to study questions associated with any of the above articles. Tests will cover the articles listed above and in the course schedule AND class discussions (content modules for the on-line classes).

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FCS 3400
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