FCS 3400
Complaint Letter Assignment
You must write a letter to a company about a product or service. You may
wish to write to inform them that you were dissatisfied with a product or
service or to make a suggestion for improvement of the product/service.
Read Complaining Effectively and
Sample Complaint Letter and follow the
guidelines listed there.
Addresses for manufacturers are often found on the product. If you are
writing about a service or a product for which you do not know the
address, try looking in the 2005 Consumer Action Handbook.
This assignment must be submitted in a STAMPED, addressed, but
NOT sealed, envelope. Grading of this assignment will be based on its
completion, not on the nature of the complaint.
Please remember that although this is called a "complaint letter" that its
tone should be both PLEASANT and POLITE. You
will get a much better response from the receiver if you do not offend
them!