MKTG 3900 Product & Service Distribution

Spring 2013

Course Outline (modified 4/1)

Team Member Evaluation

 

Announcements

 

 

Kotler and Armstrong readings for 1st test

 

Resources

U. S. Census Bureau

Confessions of a car salesman (Edmunds.com)

American Marketing Association

Aquent (job source)

Society of Competitive Intelligence Professionals (SCIP)

GSA - How to sell to the gov't.

Federal Business Opportunities site

Wal-Mart: Good for America? (Frontline)

The subjectivity of Wine Tasting - very interesting re: search attributes influencing experiential attributes!

Manufacturers Representative Profile

Manufacturers Representatives site

Global Rpresentation.com

MANA

Grainger

Unitronics video

IKEA Automated Warehouse video 1
IKEA Automated Warehouse video 2

Fulfillment by Amazon

Diapers.com's Fulfillment Center: 1:49 minutes

Robotic Distribution (KIVA and Zappos) 7 + minutes

Inside UPS (by National Geographic) 4 - minutes

Wash. State Liquor Board distribution center: 9+ min

Nike logistics center: 2:36 minutes

Kiva Systems Warehouse Automation:  3:33 Min

Tucson Gem and Mineral Show
    Videos are on Youtube
Tucson Gem and Mineral Show - another site

MAFSI Manufacturers Agents for the Food Service Industry

MRERF

PCC Natural Markets

REI

International Franchising Association

CPI Corporation

Spring 09 Salary Study

World Market Center, Las Vegas

California Market Center

AmericasMart - Atlanta

The Merchandise Mart - Chicago

infousa.com - mailing/emailing lists

Direct Marketing Association

Best retailers to work for...

NRFFoundation Customers' Choice Awards

National Retail Federation

Wholesalers list from Census.gov

Tony Hsieh - Zappos
Tony Hsieh -

shopthefloor.com 

Article on third party logistics providers

Ryder (3pl)

UPS (3pl)

Top retailers 2012

Best companies to work for

Future shopping

Future Store

Square.com video

Square

 

 

POWERPOINT SLIDES

Kotler and Armstrong

Intro - Review of Marketing

2. Services

3. Channels of Distribution

4. Retailing and Wholesaling

 

Berman & Evans

1. Chapter 1 slides -Berman
    Chapter 1 slides for class

2. Chapter 2 slides - Berman
    Chapter 2 slides for class

3. Chapter 3 slides for class

4. Chapter 4 slides for class

5. Chapter 5 slides for class

6. Chapter 6 slides
Chapter 6 short

7. Chapter 7 slides

8. Chapter 8 slides

9. Ch. 9 slide
Chapter 9 slides for class

10. Chapter 10 slides
Chapter 10 slides for class

11. Chapter 11 slides for class

12. Chapter 13_slides
    Chapter 13 slides for class (355 to 360)

13. Chapter 14 slides for class
   Short version

14. Chapter 15 slides for class
    Short version

15. Chapter 17 slides
     Short version

16. Chapter 18 slides
     Short version

17. Chapter 19 slides
     Short version

 

Collegiate DECA Information

Collegiate DECA Website
     Conferences Website -- the two women in the photo are SUU students!!      Competitive Events PowerPoint

PBL Competitive Events


READINGS/VIDEOS:

Mercedes and Service

Robots in the economy

ASSIGNMENTS & HOMEWORK

1. Distribution tracking assignment
Due Monday,  Feb. 11

 

PROJECT TASKS

 1. a.) Once again, state your business idea as conceived as of now,
     b.) then identify the appropriate NAICS and SIC codes. Get the formal definitions.
     c.) Find appropriate trade associations (name AND URL).
Put information in a document to be turned in.
DUE: Friday, Feb. 1

2. You have a tentative idea (target group and positioning), NAICS/SIC codes, and trade associations. Next step: Get familiar with the industry.
     a.) Get basic data about the most appropriate NAICS code from either the 2007 or the 2012 Economic Census.
     b.) Find material from trade associations that will help you gauge the attractiveness of the industry - forecasts, crucial issues, ratios, trends, etc.
     c.) Put the material in an appropriate format -- have a relevant write-up in your own words, and have material that would be appropriate in a business plan appendix. Start a REFERENCES bibliography.
DUE: Wednesday, Feb. 13

3. a.) Develop a tentative mission statement that identifies the needs/wants of (general) target markets that you are focusing on, and the general technologies or approaches that you will use.

b.)  Identify specific, specified potential sources for your business: Names, addresses, URLs, etc. Get supporting documents. Basically, you need to furnish the answer to the question "Where are you going to get your
products?"  If you already have products, state this, and identify additional sources of supply.  Write up your results in a form that would be appropriate for a business plan (some material, such as promotional brochures, copies of web pages, etc., would normally belong in an appendix). DUE: Monday, March 4.

4. Your choice: 1) Either examine firms that are competitors, and/or firms that are targeting your target group that may become collaborators, to assess their weaknesses and strengths (if potential collaborators, try to establish a contact); 2) examine firms that are targeting your target group with the same or similar products, and evaluate their strengths and weaknesses (idea is to search for good ideas). Take notes and pictures (if allowed and appropriate), and submit. You may use bullet points or lists, but be clear. DUE DATE: Wednesday, March 20. 

5. Use Community Analyst to find some potential trading areas for your type of business. Generate material that identifies a couple of potentially choice areas for your business. Summarize your key findings, being sure to tell the reader why the criteria you chose was appropriate. As with other assignments, write it as you would for a business plan, where there may be material that belongs in an appendix.  NOTE: In order to do a good job you need to know the characteristics of your target group, and you need to come up with criteria to use in judging different potential trading areas.   DUE: next Monday, March 25.

6. Find appropriate financial ratios for your type of business, and prepare a pro forma balance sheet and income statement for a business of the appropriate size. Look for other appropriate ratios/data that will help you estimate an appropriate sales level. If you can't find anything, assume sales of $10,000,000/year. DUE DATE: See 6b.!

6b. Develop a professional-looking balance sheet based on EITHER industry or other ratios OR through thinking things through and putting items together. If you are thinking things through, you might focus on either an opening day balance sheet or the balance sheet at a particular point in time (e.g., end of year 1) (make clear your assumptions, such as 'Honking Digital Screen Press at retail prices). .ALSO, put together a professional-looking income statement, again using either industry or other ratios OR by thinking things through (if you do this clearly state your assumptions). If you are following the 'thinking things through' approach, if, instead of preparing an income statement you can prepare a monthly cash flow statement for the first 12 months (I will accept quarterly cash flow statements). DEADLINE: April 8, Monday, at 5 pm.

7. Answer the question: How are you going to set prices? Be as specific as possible. Write it as you would in a business plan. Indicate how pricing is going to fit with your target group and positioning (value proposition), and how this will impact your pricing on individual items (over time, if appropriate).  DUE: April 15.

8.State your target group and positioning, and discuss the retail image you want to portray, and how you intend to accomplish this. Consider the store atmosphere/physical facilities, the shopping experience, and how you will employ elements of the communications mix (aka promotion tools): Advertising, sales promotion, personal selling, publicity, and direct marketing.
DUE: With project -- April 24. We will discuss this April 22. 

 

FINAL PAPER: Put the information you've collected over the semester in a written document. Do NOT hesitate to collect additional useful information, and edit the document so it is readable. Write the document as you would if you were going to submit it to sources of financing - be professional - Have a title page, with the tentative name of the company and with your names and dates on the title page. A rough, tentative outline is provided below. You are free to change it to fit your situation, and to add or drop, or rename, sections. Basically you want to indicate what you intend to do, and why, and to identify the key success factors and risks. You are telling a story. 

 

FINAL FINAL ASSIGNMENT: Come up with a slogan or jingle for your company. Class will vote on which one is best.

SERVQUAL - expectations measurement m        

ESRI - Community Analyst & BAO
Tentative paper outine