Information Technology

Personal Computing

1. Do you have access to a computer at your residence? Choose one Yes, I own a desktop computer Yes, I own a notebook computer Yes, I use my roommate's computer No, I do not have access to a computer

1a. If you have access to a computer at your residence, do you have Internet access? Choose one Yes, through a modem Yes, through broadband technologies (ie DSL, cable modem, satellite) No, I do not have Internet access

Campus Computing

2. On average, how many hours a week do you spend in an open access lab (ELC 214, ELC 301, or Library)? Choose one Never 1-5 hours/week 5-10 hours/week 10+ hours/week

3. Which general open access lab do you prefer? Choose one Library Electronic Learning Center 301 Electronic Learning Center 214

4. Why do you prefer this lab? (Mark all that apply)

there is no waiting / not as busy
the computers are better
the computers have the software and / or hardware that I need
the lab environment is better (less noise, distractions, etc.)
assistance is more available
lab hours meet my needs better

Additional comments:

5. How often do you have to wait to use a computer in the campus open access labs? Choose one Always Often Sometimes Rarely Never

5a. Why do you choose to wait instead of going to another open access lab? (Mark all that apply)

I wasn't aware another open access lab was open.
I usually don't have time to go another place.
I don't like to use other open access labs.
The other open access labs are also full
The other open access labs are located too far away.
I also need access to other resources such as reference books or printed magazines and journals.
The other open access labs are closed.
Not applicable (I don't have to wait for a computer)

Additional comments:

6. What additional hardware, software or services are needed in the open access labs? (Please comment)

  

7. When do you most frequently use the general open access labs?  Choose one Mornings (6am-12pm) Afternoons (12pm-6pm) Evenings (6pm-12am) Weekends Not Applicable

8. If you could change any open access lab hours, which lab would you change and to what hours?

ELC 214
ELC 301
Library

9. How often is a lab assistant available when you need help? Choose one Always Most of the Time Sometimes Very Little Never Don't Know or Care

10. How would you rate the lab assistants' willingness to help? Choose one Excellent Adequate Poor Don't Know or Care

11. How would you rate the lab assistants' ability to help? Choose one Excellent Adequate Poor Don't Know or Care

12. Which discipline specific labs do you use? (Mark all that apply)

Electronic Learning Center 306		Electronic Learning Center 308		Electronic Learning Center 310
Electronic Learning Center 311		Electronic Learning Center 312		Electronic Learning Center 313
Business 202		Business 207		Centrum 219
Centrum 221		Science 022		Science 023
Science 301		PE 122		General Classroom 104
General Classroom 307		Technology 010		Technology 112
Technology 120		Technology 019		Student Services 205

13. What additional hardware, software or services are needed in the discipline specific labs? (Please comment)

 

14. How well do the campus computer labs meet your current needs in the following areas?

	Very Well	Adequately	Poorly	Not at all	Don't know
Open hours
Up-to-date computers
Current software
Number of available computers
Software availability
Adequacy of printing
Lab assistants

 

15. If you indicated "Poorly or Not at all", please tell us your concerns and how we can improve.

16. This semester how many of  your classes require you to do the following:

	all	most	some	few	none
Conduct research via the open web using a search engine such as Google or Yahoo?
Access a faculty web site to view course syllabi, assignments or other information?
Use email to communicate with classmates and/or the instructor?
Conduct research for articles or books using one of the SUU Library research databases such as EbscoHost, Proquest, or the Library online catalog?
Access WebCT?

17. If short workshops were offered on the following topics, which (if any) would you likely attend?)

How to access your F drive from off campus
How to forward your university e-mail to your hotmail or yahoo account
How to set up and use your personal web space for publishing web pages
How to save paper by printing two pages on one sheet of paper
How to save information on a CD
How to use the calendar feature in Netmail
How to send attachments in e-mail
How to set up your laptop for wireless network operation on campus
How to navigate within WebCT

18. Presently, printing costs reduce what is available to purchase new hardware.  What action would you like to see the University take to reduce this cost to the University for printing in the computer labs?

Choose one or provide comment Reduce the initial print balance from 200 to 100 per semester Reduce the initial print balance to 0 Increase the cost of a printout to 8 cents Leave the print balance as it is

Comments:

19. Overall, how satisfied are you with the campus computing environment?
Choose one Very Satisfied Satisfied Not Satisfied nor Dissatisfied Dissatisfied Very Dissatisfied

20. Do you have a notebook PC that you bring to campus?
Choose one Yes No

20a. If you do bring a notebook to campus, do you use it on campus to access the network?
Choose one Yes No Don't Know

20b. If yes, do you use a wireless connection?
Choose one Yes No Don't Know

21. What new services or information would you like to see available on the SUU web site?

22. If wireless notebook computers were available to check out for use in the library, would you use this service?
Choose one Yes, very often Perhaps sometimes Only once in a while Never

Future

23. Do you see yourself using or bringing the following to campus in the near future? (Mark all that apply)

PDA (PalmPilot, PocketPC device, etc.) with a wired connection to access the campus network (e-mail, web, etc.)
PDA (PalmPilot, PocketPC device, etc.) with a wireless connection to access the campus network (e-mail, web, etc.)
Notebook computer with a wired connection to access the campus network (e-mail, web, etc.)
Notebook computer with a wireless connection to access the campus network (e-mail, web, etc.)
Web-enabled cellular phone
Tablet PC
None of the above

Other

24. Your major is in the following school/college:  Choose one Business Computing, Integrated Engineering & Technology Education Humanities & Social Sciences Performing & Visual Arts Science
25. You live:  Choose one On campus Off campus
26. Your class standing: Choose one Freshman Sophomore Junior Senior Graduate Student Other

27. Additional Comments?

As part of the survey, you will need to supply your student server username and password. This allows us to verify that you are a current student, that you only complete the survey one time, and to submit your name for the drawing. When the survey is submitted this information will be removed from your survey response and is only used for the drawing.

Your student server username:
Your student server password: