Information Technology

Labs Survey - Spring 2007

To assist the SUU Information Technology department in improving the services it provides in the student lab environment, your participation in this survey is greatly appreciated. In order to help show our appreciation, upon completion of the survey, your name will be entered into a drawing for your choice of an iPod, a Nintendo Wii, or free books for fall semester, each valued at around $300. Three winners will be chosen and notified around April 15th. Your name for the drawing is entered separately, and in no way is linked to any written comments, or the results of your survey. Therefore, we request that you be honest and complete in your survey responses to provide us with the most helpful information as we plan for this important aspect to your educational experience.

As part of the survey, you will need to supply your student network username and password (the same username/password that you use to log into any of the lab computers). This allows us to verify that you are a current student, that you only complete the survey one time, and to submit your name for the drawing. When the survey is submitted this information will be removed from your survey response and is only used for the drawing.

Personal Computing 1. Do you have access to a computer at your residence? 1a. If you have access to a computer at your residence, do you have Internet access?

Campus Computing 2. On average, how many hours a week do you spend in an open access lab (ELC 214 or Library)? 3. Which general open access lab do you prefer?

4. Why do you prefer this lab? (Mark all that apply)

Additional Comments: 5. How often do you have to wait to use a computer in the campus open access labs?

5a. Why do you choose to wait instead of going to another open access lab? (Mark all that apply)

I wasn't aware another open access lab was open. The other open access labs are located too far away I usually don't have time to go another place. I don't like to use other open access labs The other open access labs are also full I also need access to other resources such as reference books or printed magazines and journals. The other open access labs are closed Not applicable (I don't have to wait for a computer)

Additional Comments: 6. What additional hardware, software or services are needed in the open access labs? (Please Comment) 7. When do you most frequently use the general open access labs?

8. If you could change any open access lab hours, which lab would you change and to what hours?

ELC 214 Library 9. How often is a lab assistant available when you need help? 10. How would you rate the lab assistants' willingness to help? 11. How would you rate the lab assistants' ability to help?

12. Which discipline specific labs do you use? (Mark all that apply

13. What additional hardware, software or services are needed in the discipline specific labs? (Please Comment

How well do the campus computer labs meet your current needs in the following areas?

15. If you indicated "Poorly" or "Not at all", please tell us your concerns and how we can improve.

16. This semester how many of your classes require you to do the following:

Conduct research for articles or books using one of the SUU Library research databases such as EbscoHost, Proquest, or the Library online catalog?

All Most Some Few None

17. Overall, how satisfied are you with the campus computing environment? 18. Do you have a notebook PC that you bring to campus? 18a. If you do bring a notebook to campus, do you use it on campus to access the network? 18b. If yes, do you use a wireless connection? 19. What new services or information would you like to see available on the SUU web site? 20. Do you use the library notebook computers that are available to be checked out?

Future

21. Do you see yourself using or bringing the following to campus in the near future? (Mark all that apply)

PDA (PalmPilot, PocketPC device, etc.) with a wired connection to access the campus network (e-mail, web, etc.) PDA (PalmPilot, PocketPC device, etc.) with a wireless connection to access the campus network (e-mail, web, etc.) Notebook computer with a wired connection to access the campus network (e-mail, web, etc.) Notebook computer with a wireless connection to access the campus network (e-mail, web, etc.) Web-enabled cellular phone Tablet PC None of these

E-mail

22. SUU is considering changing from NetMail to Google's Gmail service. This would provide SUU students a more comprehensive suite of productivity applications to include e-mail (2 gigabyte mailbox), calendars, instant messaging, word processing, and spreadsheets.

Should SUU pursue an alliance with Google's Enterprise Solutions division? 23. Keeping in touch with SUU students is vitally important; as a student would you be willing to provide us with your preferred e-mail address?

Other 24. Your major is in the following school/college: 25. You live: 26. Your class standing: 27. Additional Comments?

As part of the survey, you will need to supply your student network username and password. This allows us to verify that you are a current student, that you only complete the survey one time, and to submit your name for the drawing. When the survey is submitted this information will be removed from your survey response and is only used for the drawing.

Your student network username: Your student network password:

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Last Update: Wednesday, November 28, 2007