Department of English

Services Available: for Writing Assistants

E-Tutoring Instructions

1. The receptionist should check Writing Center E-mail each hour.
   • Go to SUU Homepage
   • Click on “Faculty & Staff” link
   • Click on “GroupWise Web Access” link
   • Click “Yes” to proceed
   • Enter Username (writingcenter) and Password (******)
2. If an e-tutoring submission is in the mailbox, it needs to be completed.
   • Move e-mail to appropriate folder so it isn’t responded to twice.
     1. Check the box next to the email
     2. Click “Move”
     3. Click the “+” next to “Cabinet”
     4. Click on “2006-2007”
   • Open e-mail.
   • Copy and Paste submission into a Word document.
   • Introduce yourself and thank student for submitting to SUU Writing Center
   • Tell the student what you will be commenting on
   • Tell the student how the comments can be identified in the draft
   • Keep clear of the text.  Make your comments between paragraphs so that they are easy to identify.
   • Don’t overwhelm the writer.   Address a few major problems or recurring errors.
   • Encourage as well as critique.  Address student at least once by name.
   • Follow up at the end with overall comments and suggestions
   • Thank student once again for submitting.  Encourage him/she to submit again or to visit the Center in person.
3. Once you have completed your comments, reply to the sender from the writing center email account (not your own personal E-mail).  Attach the file of the paper with your comments and write a short introduction in the body of the email similar to the introduction on your comments.

| Writing Center | English |