WebCT Frequently Asked Questions

Q. How long do the students remain in the course?
Q.  How do I reset a course?
Q.  When are students added for the next semester?
Q.  What about adds and drops?
Q.  What are the usernames and passwords for the students?
Q.  How do I register a course?
Q.  How do I check to see if my course is registered?
Q.  How do I add a student to my course?
Q.  How do I add a teaching assistant (TA) to my course?
Q.  How do I add a designer to my course?
Q.  How do I remove a student from my course?
Q.  How do I remove a teaching assistant (TA) from my course?
Q.  How do I remove a designer from my course?
Q.  How do I backup the gradebook?
Q.  How do I add a Term, Section, and Status column to the gradebook?
Q.  Where can I go for support?


Q.  How long do the students remain in the course?

A.  Student access is removed the day after final grades are due. However, it is the responsibility of the instructor to remove students and their data from their course(s) at the end of each semester. 

Q.  How do I reset a course?

A. Enter the course (you will normally select all of the areas to completely reset the course and get ready for the next semester):

Q.  When are students added for the next semester?

A.  Students can access their WebCT courses beginning on the first day of the semester. In order to have students uploaded into courses, the courses need to have been registered with Mark Walton.

Q.  What about adds and drops?

A.  For the first three weeks of a semester, adds/drops are processed every hour at the top of the hour. So if someone registers for a class at 3:01pm, they won't get added until 4:00pm. After the first three weeks, adds/drops from the previous day are automatically processed every morning from updates received from Banner.  It is the responsibility of the instructor to remove/drop students from his/her course(s). However, if an instructor has a Status column in their gradebook, then it is updated with an "E" for enrolled and a "D" for dropped.

Q.  What are the usernames and passwords for the students?

A.  The usernames and passwords are the same that the students use in the computer labs to access the campus network. If a student doesn't know his/her username, there is a link on the WebCT home page where a student can lookup their username. If a student doesn't know his/her password, there is a link on the WebCT home page where a student can change it.

Q.  How do I register a course?

A. Simply go to Register a Course and fill out the form.

Q.  How do I check to see if my course is registered?

A. Simply go to Registered Courses and check to see if your course is in the list. If it is not, then it has not been registered, and students will not be uploaded into your course. You need to go to Register a Course and fill out the form. The configuration process is manually done by Mark and may take some time to be completed. Don't expect your course to show up immediately under Registered Courses.

Q.  How do I add a student to my course?

A. Enter the course.

Q.  How do I add a teaching assistant (TA) to my course?

A. Enter the course

Q.  How do I add a designer to my course?

A. Only the Primary Designer can add other designers to the course. If you are not the primary designer and should be, let Mark Walton know.
Enter the course.

Q.  How do I remove a student from my course?

A. Enter the course.

Q.  How do I remove a teaching assistant (TA) from my course?

A. Enter the course.

Q.  How do I remove a designer from my course?

A. Only the Primary Designer can remove other designers from the course. If you are not the primary designer and should be, let Mark Walton know.
Enter the course.

Q.  How do I backup the gradebook?

A. Enter the course.

Q.  How do I add a Term, Section, and Status column to the gradebook?

A. Enter the course.

Q.  Where can I go for support?

A. For issues relating to the use of WebCT (how do I add content, how do I use the gradebook, etc.):

Instructional Media Integration Centre
imic@suu.edu
586-1994
IMIC Faculty Help Desk
IMIC WebCT Information and Tutorials

A. For issues relating to courses and the server (requesting new course shells, configuring student access, etc.) you can contact Mark Walton, walton@suu.edu, 586-7919.


WebCT Information Home Page

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