Welcome...

Welcome

Welcome and thank you for administering this Noel-Levitz survey. This HTML version of your report contains results of the satisfaction-priorities survey administered on your campus.

Below are short descriptions of the reports you may find within your file. Please refer to the Interpretive Guides (general and survey-specific) delivered with your results for additional details. These documents contain direction on all aspects of your results.

As you review and analyze your results, you may consider ordering additional reporting options from Noel-Levitz. For more information on these options and applicable fees, please contact Noel-Levitz at 800-876-1117 or at SSI-Tech@noellevitz.com.

Saving and Sharing Your Reports

We strongly encourage you to save all documents to a safe location on your own computer right away. SafeMail files will remain available within your myNoel-Levitz account for only 90 days.

Save your files on your computer in order to access them again at another time. Once on your computer, the files can be forwarded as attachments to others on your campus or posted to a secured, shared area of your local network.

Electronic reports

The HTML results are delivered to you with reports reflected in a tabulated view. Select the report page by clicking the related tab. Reports are interactive - sorting by column header and expand/toggle options are available to view the data in several ways. Information buttons Information Button can be found in various areas to provide additional information about the data presented.

You may print each of these reports or all of the reports at once. The document(s) will print as you have adjusted each report and as it appears on the screen. Note, however, every time the HTML is opened, it is in the original delivery format. It will not remember the previous sorting.

You may need to allow blocked content to fully review your report.

HTML results*:

  • Strategic Planning Overview (not included with all reporting): an executive summary of your strengths and challenges for the first column of data, as well as information on how the two columns of data compare
  • Item Report: responses for each individual item on the survey
  • Scale Report: responses for the survey scales and the items clustered within the scales
  • Summary Report: responses to the summary items on the survey
  • Item Percentage Report: reflects the percent of responses for answers 6 and 7 for all items on the survey
  • Demographic Report: responses to the demographic items on the survey

*Not all HTML files will include all of these reports and some reports will have different combinations. The report segments are dependent on the standard reporting for the specific survey version and the optional, value-added reporting selected.

Reviewing Your Data

Strategic Planning Overview (if included):

This report provides the best summary of your results for immediate action planning. It lists strengths (high importance and high satisfaction) and challenges (high importance and low satisfaction and/or large performance gap) for the first column of data in your report. It also compares your first column of data to your second column of data and identifies where satisfaction levels are significantly higher or lower, as well as any large differences in importance scores.

For your strengths and challenges, additional indicators are also included. These indicators allow you to easily see if the item is significantly higher in satisfaction (reflected with a plus sign Plus Sign for significantly greater) or if the item is significantly lower in satisfaction (shown with a minus sign Minus Sign for significantly less) as compared with your comparison group.

Item Report

This report provides the detailed scores for all items on the survey, including custom defined items you may have chosen to include. You have the option to sort on any of the columns on this screen by simply selecting the column you want to sort on. The first selection will sort in descending order and the second selection will sort in ascending order. Indicators are included in this report with a star Green Star for items that are strengths or a flag Red Flag for items that are challenges, as originally listed in your Strategic Planning Overview.

The SD in the Satisfaction column refers to the standard deviation. This is the amount of variability in the responses.

The far right mean difference column reflects the column one satisfaction score minus the column two satisfaction score. The asterisks in this mean difference column indicate statistical significance. The key is as follows:

* Difference statistically significant at the .05 level

** Difference statistically significant at the .01 level

*** Difference statistically significant at the .001 level

When the second column of data is a national comparison group, the number of student records included in the group is reported at the bottom of the item report. This number also appears at the bottom of the scale report.

Scale Report

This report provides a top line overview of your results and shows the items clustered within the scales or categories on the survey. Collapse and expand by selecting the arrow to the left of the desired scale to see the items within each scale. You can also choose to expand/toggle all scales at one time. You may sort on the scale name, importance, satisfaction, performance gap, and mean difference columns as outlined above.

Indicators are included in this report with a star Green Star for items that are strengths or a flag Red Flag for items that are challenges.

Summary Report

The summary report includes the average score for the responses to the summary items on the survey, as well as the percentage of responses for each of the possible indications. These scores provide a bottom line on the experience at your institution.

Item Percentage Report

This is a new way to review your results. The percentage responses may be better understood on your campus than the average scores reported in the other segments of the results. This report provides a look at the percentage of responses that indicated an answer of 6 or 7 to the items in the survey: 6 is considered "important" or "satisfied" and 7 is considered "very important" or "very satisfied." The gap percentage equals the importance percentage minus the satisfaction percentage. The difference column provides the difference between the first column satisfaction percentage and the second column satisfaction percentage for each item. You may sort on any of the columns, as described above.

Indicators are included in this report with a star Green Star for items that are strengths or a flag Red Flag for items that are challenges.

Demographic Report

This report provides the overview of the individuals who completed the survey. You can collapse and expand individual demographic populations by selecting the arrow to the left of the desired demographic category. You also have the option to expand all/toggle all demographic categories at the same time. A Star indicates the response option that was selected by the majority of survey participants.

Note: These report options are not all included in the target group reporting.

Printing Your Reports

You may print from any of the HTML report pages. The report will print as it appears on your screen. An alternative option for printing your reports is to use the PDF version of your report(s) included with your zipped file; simply open that report and use your local Adobe Reader settings to print the pages.

We know you will find these data to be very valuable. Please contact us at 800-876-1117 or at SSI-Tech@noellevitz.com to let us know how else we can be helpful.

Strategic Planning Overview
Strengths and Challenges
Strengthsi vs. Comparison i
36. The quality of instruction I receive in most of my classes is excellent. +
3. The campus is safe and secure for all students. +
40. Faculty are usually available to students outside of class (during office hours, by phone or by e-mail). +
22. This campus provides online access to services I need. +
1. The campus staff are caring and helpful. +
15. Computer labs are adequate and accessible. +
44. On the whole, the campus is well-maintained. +
31. Students are made to feel welcome here. +
Challengesi  
4. The content of the courses within my major is valuable. +
41. Tuition paid is a worthwhile investment. +
23. I am able to register for classes I need with few conflicts. +
17. There are sufficient courses within my program of study available each term. +
24. I receive the help I need to apply my academic major to my career goals. +
8. Financial aid awards are announced in time to be helpful in college planning. +
45. Student activity fees are put to good use.  
27. This institution helps me identify resources to finance my education.  
35. I seldom get the "run-around" when seeking information on this campus. +
Benchmarks
Higher Satisfaction vs. National Four-Year Publics Form B  
36. The quality of instruction I receive in most of my classes is excellent.  
4. The content of the courses within my major is valuable.  
41. Tuition paid is a worthwhile investment.  
23. I am able to register for classes I need with few conflicts.  
17. There are sufficient courses within my program of study available each term.  
3. The campus is safe and secure for all students.  
24. I receive the help I need to apply my academic major to my career goals.  
32. Faculty provide timely feedback about my academic progress.  
40. Faculty are usually available to students outside of class (during office hours, by phone or by e-mail).  
14. Faculty are fair and unbiased in their treatment of individual students.  
22. This campus provides online access to services I need.  
8. Financial aid awards are announced in time to be helpful in college planning.  
1. The campus staff are caring and helpful.  
25. I am able to take care of college-related business at times that are convenient for me.  
15. Computer labs are adequate and accessible.  
44. On the whole, the campus is well-maintained.  
28. Security staff respond quickly to calls for assistance.  
31. Students are made to feel welcome here.  
2. Registration processes and procedures are convenient.  
Lower Satisfaction vs. National Four-Year Publics Form B  
21. My academic advisor is knowledgeable about requirements in my major.  
Higher Importance vs. National Four-Year Publics Form B  
8. Financial aid awards are announced in time to be helpful in college planning.  
Item Report

Sort on each column to see data from highest to lowest.

    Southern Utah University - SSI National Four-Year Publics Form B  
i Item Importance Satisfaction/SD Gap i Importance Satisfaction/SD Gap i Difference i
Strength 01. The campus staff are caring and helpful. 6.31 5.80/1.11 0.51 6.37 5.38/1.42 0.99 0.42***
  02. Registration processes and procedures are convenient. 6.26 5.36/1.37 0.90 6.39 5.03/1.65 1.36 0.33***
Strength 03. The campus is safe and secure for all students. 6.48 6.10/1.06 0.38 6.54 5.71/1.39 0.83 0.39***
Challenge 04. The content of the courses within my major is valuable. 6.66 5.65/1.29 1.01 6.57 5.48/1.42 1.09 0.17***
  05. Administrators are available to hear students' concerns. 6.10 5.33/1.41 0.77 6.27 5.03/1.59 1.24 0.30***
  06. Billing policies are reasonable. 6.19 5.05/1.50 1.14 6.26 4.86/1.67 1.40 0.19***
  07. Admissions staff provide personalized attention prior to enrollment. 5.73 5.21/1.51 0.52 6.02 4.97/1.62 1.05 0.24***
Challenge 08. Financial aid awards are announced in time to be helpful in college planning. 6.37 5.20/1.59 1.17 6.19 5.02/1.68 1.17 0.18***
  09. Library resources and services are adequate. 6.14 5.92/1.19 0.22 6.20 5.59/1.47 0.61 0.33***
  10. My academic advisor helps me set goals to work toward. 6.03 5.09/1.77 0.94 6.36 5.29/1.76 1.07 -0.20***
  11. Financial aid counseling is available if I need it. 5.99 5.39/1.47 0.60 6.10 5.14/1.61 0.96 0.25***
  12. The amount of student parking space on campus is adequate. 5.86 4.28/1.87 1.58 6.23 3.78/2.10 2.45 0.50***
  13. Living conditions in the residence halls are comfortable. 5.47 5.35/1.50 0.12 5.94 4.78/1.71 1.16 0.57***
  14. Faculty are fair and unbiased in their treatment of individual students. 6.40 5.66/1.34 0.74 6.47 5.26/1.57 1.21 0.40***
Strength 15. Computer labs are adequate and accessible. 6.29 5.93/1.21 0.36 6.28 5.54/1.51 0.74 0.39***
  16. My academic advisor is available when I need help. 6.21 5.35/1.59 0.86 6.45 5.45/1.65 1.00 -0.10*
Challenge 17. There are sufficient courses within my program of study available each term. 6.56 5.21/1.65 1.35 6.53 4.96/1.75 1.57 0.25***
  18. Parking lots are well-lighted and secure. 5.85 5.39/1.39 0.46 6.18 5.04/1.68 1.14 0.35***
  19. Residence hall staff are concerned about me as an individual. 5.32 5.09/1.50 0.23 5.67 4.85/1.67 0.82 0.24***
  20. Tutoring services are readily available. 5.86 5.57/1.38 0.29 6.01 5.43/1.50 0.58 0.14**
  21. My academic advisor is knowledgeable about requirements in my major. 6.49 5.56/1.65 0.93 6.57 5.69/1.60 0.88 -0.13**
Strength 22. This campus provides online access to services I need. 6.38 5.95/1.18 0.43 6.45 5.73/1.39 0.72 0.22***
Challenge 23. I am able to register for classes I need with few conflicts. 6.58 5.41/1.56 1.17 6.58 5.01/1.77 1.57 0.40***
Challenge 24. I receive the help I need to apply my academic major to my career goals. 6.47 5.50/1.49 0.97 6.49 5.37/1.55 1.12 0.13**
  25. I am able to take care of college-related business at times that are convenient for me. 6.31 5.56/1.32 0.75 6.36 5.29/1.50 1.07 0.27***
  26. Counseling services are available if I need them. 5.85 5.66/1.36 0.19 5.98 5.44/1.43 0.54 0.22***
Challenge 27. This institution helps me identify resources to finance my education. 6.23 4.95/1.62 1.28 6.17 4.91/1.68 1.26 0.04
  28. Security staff respond quickly to calls for assistance. 6.27 5.58/1.34 0.69 6.33 5.29/1.59 1.04 0.29***
  29. Faculty use a variety of technology and media in the classroom. 5.67 5.74/1.24 -0.07 5.95 5.56/1.40 0.39 0.18***
  30. There is an adequate selection of food available on campus. 5.46 4.83/1.70 0.63 6.07 4.46/1.96 1.61 0.37***
Strength 31. Students are made to feel welcome here. 6.27 5.83/1.29 0.44 6.33 5.47/1.51 0.86 0.36***
  32. Faculty provide timely feedback about my academic progress. 6.46 5.64/1.30 0.82 6.46 5.20/1.57 1.26 0.44***
  33. Admissions counselors accurately portray the campus in their recruiting practices. 5.94 5.43/1.45 0.51 6.07 5.18/1.56 0.89 0.25***
  34. There are adequate services to help me decide upon a career. 6.16 5.33/1.46 0.83 6.26 5.12/1.59 1.14 0.21***
Challenge 35. I seldom get the "run-around" when seeking information on this campus. 6.22 5.12/1.67 1.10 6.26 4.70/1.84 1.56 0.42***
Strength 36. The quality of instruction I receive in most of my classes is excellent. 6.69 5.85/1.25 0.84 6.59 5.44/1.43 1.15 0.41***
  37. There is a strong commitment to diversity on this campus. 5.25 5.43/1.48 -0.18 5.78 5.36/1.50 0.42 0.07
  38. I receive ongoing feedback about progress toward my academic goals. 6.11 5.24/1.49 0.87 6.26 4.96/1.62 1.30 0.28***
  39. Student disciplinary procedures are fair. 6.02 5.65/1.37 0.37 6.14 5.23/1.58 0.91 0.42***
Strength 40. Faculty are usually available to students outside of class (during office hours, by phone or by e-mail). 6.43 6.14/1.11 0.29 6.46 5.74/1.40 0.72 0.40***
Challenge 41. Tuition paid is a worthwhile investment. 6.59 5.30/1.61 1.29 6.53 5.18/1.66 1.35 0.12**
  42. Students are free to express their ideas on this campus. 6.12 5.68/1.41 0.44 6.25 5.47/1.51 0.78 0.21***
  43. Mentors are available to guide my life and career goals. 5.95 5.24/1.54 0.71 6.10 5.10/1.60 1.00 0.14**
Strength 44. On the whole, the campus is well-maintained. 6.28 6.32/1.00 -0.04 6.34 5.69/1.44 0.65 0.63***
Challenge 45. Student activity fees are put to good use. 6.32 4.69/1.77 1.63 6.22 4.61/1.84 1.61 0.08
  56. Cost as factor in decision to enroll. 6.26     6.35    
  57. Financial assistance as factor in decision to enroll. 6.12     6.13    
  58. Academic reputation as factor in decision to enroll. 5.99     6.08    
  59. Future career opportunities as factor in decision to enroll. 6.23     6.30    
  60. Personal recommendations as factor in decision to enroll. 5.69     5.74    
  61. Distance from campus as factor in decision to enroll. 5.50     5.94    
  62. Information on the campus Web site as factor in decision to enroll. 5.29     5.59    
  63. Campus visits as factor in decision to enroll. 4.93     5.36    

National Group Means are based on 24877 records

*Difference statistically significant at the .05 level
**Difference statistically significant at the .01 level
***Difference statistically significant at the .001 level
Scale Report

Sort on each column to see data from highest to lowest.

    Southern Utah University - SSI National Four-Year Publics Form B  
i Scale / Item Importance Satisfaction/SD Gap i Importance Satisfaction/SD Gap i Difference i
  Student Centeredness 6.23 5.53/1.08 0.70 6.31 5.15/1.27 1.16 0.38***
Strength 01. The campus staff are caring and helpful. 6.31 5.80/1.11 0.51 6.37 5.38/1.42 0.99 0.42***
  05. Administrators are available to hear students' concerns. 6.10 5.33/1.41 0.77 6.27 5.03/1.59 1.24 0.30***
Strength 31. Students are made to feel welcome here. 6.27 5.83/1.29 0.44 6.33 5.47/1.51 0.86 0.36***
Challenge 35. I seldom get the "run-around" when seeking information on this campus. 6.22 5.12/1.67 1.10 6.26 4.70/1.84 1.56 0.42***
  Campus Life 5.81 5.06/1.36 0.75 6.05 4.77/1.43 1.28 0.29***
  13. Living conditions in the residence halls are comfortable. 5.47 5.35/1.50 0.12 5.94 4.78/1.71 1.16 0.57***
  19. Residence hall staff are concerned about me as an individual. 5.32 5.09/1.50 0.23 5.67 4.85/1.67 0.82 0.24***
  30. There is an adequate selection of food available on campus. 5.46 4.83/1.70 0.63 6.07 4.46/1.96 1.61 0.37***
  39. Student disciplinary procedures are fair. 6.02 5.65/1.37 0.37 6.14 5.23/1.58 0.91 0.42***
Challenge 45. Student activity fees are put to good use. 6.32 4.69/1.77 1.63 6.22 4.61/1.84 1.61 0.08
  Instructional Effectiveness 6.41 5.70/0.96 0.71 6.43 5.38/1.10 1.05 0.32***
Challenge 04. The content of the courses within my major is valuable. 6.66 5.65/1.29 1.01 6.57 5.48/1.42 1.09 0.17***
  14. Faculty are fair and unbiased in their treatment of individual students. 6.40 5.66/1.34 0.74 6.47 5.26/1.57 1.21 0.40***
Challenge 17. There are sufficient courses within my program of study available each term. 6.56 5.21/1.65 1.35 6.53 4.96/1.75 1.57 0.25***
  29. Faculty use a variety of technology and media in the classroom. 5.67 5.74/1.24 -0.07 5.95 5.56/1.40 0.39 0.18***
  32. Faculty provide timely feedback about my academic progress. 6.46 5.64/1.30 0.82 6.46 5.20/1.57 1.26 0.44***
Strength 36. The quality of instruction I receive in most of my classes is excellent. 6.69 5.85/1.25 0.84 6.59 5.44/1.43 1.15 0.41***
Strength 40. Faculty are usually available to students outside of class (during office hours, by phone or by e-mail). 6.43 6.14/1.11 0.29 6.46 5.74/1.40 0.72 0.40***
  Recruitment and Financial Aid Effectiveness 6.06 5.23/1.19 0.83 6.11 5.04/1.30 1.07 0.19***
  07. Admissions staff provide personalized attention prior to enrollment. 5.73 5.21/1.51 0.52 6.02 4.97/1.62 1.05 0.24***
Challenge 08. Financial aid awards are announced in time to be helpful in college planning. 6.37 5.20/1.59 1.17 6.19 5.02/1.68 1.17 0.18***
  11. Financial aid counseling is available if I need it. 5.99 5.39/1.47 0.60 6.10 5.14/1.61 0.96 0.25***
Challenge 27. This institution helps me identify resources to finance my education. 6.23 4.95/1.62 1.28 6.17 4.91/1.68 1.26 0.04
  33. Admissions counselors accurately portray the campus in their recruiting practices. 5.94 5.43/1.45 0.51 6.07 5.18/1.56 0.89 0.25***
  Campus Services 6.15 5.65/0.98 0.50 6.23 5.42/1.09 0.81 0.23***
  09. Library resources and services are adequate. 6.14 5.92/1.19 0.22 6.20 5.59/1.47 0.61 0.33***
Strength 15. Computer labs are adequate and accessible. 6.29 5.93/1.21 0.36 6.28 5.54/1.51 0.74 0.39***
  20. Tutoring services are readily available. 5.86 5.57/1.38 0.29 6.01 5.43/1.50 0.58 0.14**
Strength 22. This campus provides online access to services I need. 6.38 5.95/1.18 0.43 6.45 5.73/1.39 0.72 0.22***
Challenge 24. I receive the help I need to apply my academic major to my career goals. 6.47 5.50/1.49 0.97 6.49 5.37/1.55 1.12 0.13**
  26. Counseling services are available if I need them. 5.85 5.66/1.36 0.19 5.98 5.44/1.43 0.54 0.22***
  34. There are adequate services to help me decide upon a career. 6.16 5.33/1.46 0.83 6.26 5.12/1.59 1.14 0.21***
  43. Mentors are available to guide my life and career goals. 5.95 5.24/1.54 0.71 6.10 5.10/1.60 1.00 0.14**
  Academic Advising Effectiveness 6.21 5.31/1.34 0.90 6.41 5.35/1.38 1.06 -0.04
  10. My academic advisor helps me set goals to work toward. 6.03 5.09/1.77 0.94 6.36 5.29/1.76 1.07 -0.20***
  16. My academic advisor is available when I need help. 6.21 5.35/1.59 0.86 6.45 5.45/1.65 1.00 -0.10*
  21. My academic advisor is knowledgeable about requirements in my major. 6.49 5.56/1.65 0.93 6.57 5.69/1.60 0.88 -0.13**
  38. I receive ongoing feedback about progress toward my academic goals. 6.11 5.24/1.49 0.87 6.26 4.96/1.62 1.30 0.28***
  Registration Effectiveness 6.33 5.34/1.11 0.99 6.40 5.05/1.28 1.35 0.29***
  02. Registration processes and procedures are convenient. 6.26 5.36/1.37 0.90 6.39 5.03/1.65 1.36 0.33***
  06. Billing policies are reasonable. 6.19 5.05/1.50 1.14 6.26 4.86/1.67 1.40 0.19***
Challenge 23. I am able to register for classes I need with few conflicts. 6.58 5.41/1.56 1.17 6.58 5.01/1.77 1.57 0.40***
  25. I am able to take care of college-related business at times that are convenient for me. 6.31 5.56/1.32 0.75 6.36 5.29/1.50 1.07 0.27***
  Safety and Security 6.11 5.33/1.08 0.78 6.32 4.93/1.26 1.39 0.40***
Strength 03. The campus is safe and secure for all students. 6.48 6.10/1.06 0.38 6.54 5.71/1.39 0.83 0.39***
  12. The amount of student parking space on campus is adequate. 5.86 4.28/1.87 1.58 6.23 3.78/2.10 2.45 0.50***
  18. Parking lots are well-lighted and secure. 5.85 5.39/1.39 0.46 6.18 5.04/1.68 1.14 0.35***
  28. Security staff respond quickly to calls for assistance. 6.27 5.58/1.34 0.69 6.33 5.29/1.59 1.04 0.29***
  Campus Climate 6.17 5.64/0.98 0.53 6.29 5.33/1.12 0.96 0.31***
Strength 03. The campus is safe and secure for all students. 6.48 6.10/1.06 0.38 6.54 5.71/1.39 0.83 0.39***
  05. Administrators are available to hear students' concerns. 6.10 5.33/1.41 0.77 6.27 5.03/1.59 1.24 0.30***
Strength 31. Students are made to feel welcome here. 6.27 5.83/1.29 0.44 6.33 5.47/1.51 0.86 0.36***
Challenge 35. I seldom get the "run-around" when seeking information on this campus. 6.22 5.12/1.67 1.10 6.26 4.70/1.84 1.56 0.42***
  37. There is a strong commitment to diversity on this campus. 5.25 5.43/1.48 -0.18 5.78 5.36/1.50 0.42 0.07
Challenge 41. Tuition paid is a worthwhile investment. 6.59 5.30/1.61 1.29 6.53 5.18/1.66 1.35 0.12**
  42. Students are free to express their ideas on this campus. 6.12 5.68/1.41 0.44 6.25 5.47/1.51 0.78 0.21***
Strength 44. On the whole, the campus is well-maintained. 6.28 6.32/1.00 -0.04 6.34 5.69/1.44 0.65 0.63***

National Group Means are based on 24877 records

*Difference statistically significant at the .05 level
**Difference statistically significant at the .01 level
***Difference statistically significant at the .001 level
Summary Report
  Southern Utah University - SSI National Four-Year Publics Form B  
Summary     Difference
So far, how has your college experience met your expectations? 4.91 4.58 0.33***
1=Much worse than expected 0% 2%   
2=Quite a bit worse than I expected 1% 3%   
3=Worse than I expected 7% 10%   
4=About what I expected 31% 36%   
5=Better than I expected 28% 23%   
6=Quite a bit better than I expected 16% 12%   
7=Much better than expected 13% 11%   
Rate your overall satisfaction with your experience here thus far. 5.75 5.17 0.58***
1=Not satisfied at all 0% 1%   
2=Not very satisfied 1% 4%   
3=Somewhat dissatisfied 4% 8%   
4=Neutral 5% 13%   
5=Somewhat satisfied 15% 19%   
6=Satisfied 44% 38%   
7=Very satisfied 26% 14%   
All in all, if you had to do it over, would you enroll here again? 5.77 5.21 0.56***
1=Definitely not 1% 4%   
2=Probably not 5% 7%   
3=Maybe not 4% 6%   
4=I don't know 5% 10%   
5=Maybe yes 9% 12%   
6=Probably yes 33% 28%   
7=Definitely yes 40% 29%   
Item Percentage Report

Sort on each column to see data from highest to lowest.

This report provides a look at the percentage of responses that indicated an answer of 6 or 7 to the items in the survey: 6 is considered "important" or "satisfied" and 7 is considered "very important" or "very satisfied."

    Southern Utah University - SSI National Four-Year Publics Form B  
i Item Importance % Satisfaction % Gap i Importance % Satisfaction % Gap i Difference i
Strength 01. The campus staff are caring and helpful. 84% 68% 16% 85% 55% 30% 13%
  02. Registration processes and procedures are convenient. 81% 54% 27% 86% 48% 38% 6%
Strength 03. The campus is safe and secure for all students. 88% 80% 8% 89% 67% 22% 13%
Challenge 04. The content of the courses within my major is valuable. 94% 63% 31% 90% 59% 31% 4%
  05. Administrators are available to hear students' concerns. 75% 52% 23% 81% 45% 36% 7%
  06. Billing policies are reasonable. 78% 44% 34% 81% 43% 38% 1%
  07. Admissions staff provide personalized attention prior to enrollment. 62% 50% 12% 73% 44% 29% 6%
Challenge 08. Financial aid awards are announced in time to be helpful in college planning. 85% 51% 34% 79% 47% 32% 4%
  09. Library resources and services are adequate. 77% 73% 4% 78% 63% 15% 10%
  10. My academic advisor helps me set goals to work toward. 74% 51% 23% 84% 56% 28% -5%
  11. Financial aid counseling is available if I need it. 71% 55% 16% 76% 49% 27% 6%
  12. The amount of student parking space on campus is adequate. 70% 30% 40% 80% 27% 53% 3%
  13. Living conditions in the residence halls are comfortable. 61% 55% 6% 75% 40% 35% 15%
  14. Faculty are fair and unbiased in their treatment of individual students. 86% 65% 21% 87% 54% 33% 11%
Strength 15. Computer labs are adequate and accessible. 83% 73% 10% 81% 62% 19% 11%
  16. My academic advisor is available when I need help. 79% 55% 24% 87% 60% 27% -5%
Challenge 17. There are sufficient courses within my program of study available each term. 92% 53% 39% 89% 47% 42% 6%
  18. Parking lots are well-lighted and secure. 68% 54% 14% 78% 48% 30% 6%
  19. Residence hall staff are concerned about me as an individual. 53% 44% 9% 64% 40% 24% 4%
  20. Tutoring services are readily available. 68% 61% 7% 73% 57% 16% 4%
  21. My academic advisor is knowledgeable about requirements in my major. 88% 64% 24% 90% 67% 23% -3%
Strength 22. This campus provides online access to services I need. 85% 72% 13% 87% 67% 20% 5%
Challenge 23. I am able to register for classes I need with few conflicts. 93% 57% 36% 91% 49% 42% 8%
Challenge 24. I receive the help I need to apply my academic major to my career goals. 88% 60% 28% 88% 56% 32% 4%
  25. I am able to take care of college-related business at times that are convenient for me. 84% 59% 25% 85% 53% 32% 6%
  26. Counseling services are available if I need them. 67% 63% 4% 72% 56% 16% 7%
Challenge 27. This institution helps me identify resources to finance my education. 79% 42% 37% 78% 43% 35% -1%
  28. Security staff respond quickly to calls for assistance. 81% 61% 20% 82% 54% 28% 7%
  29. Faculty use a variety of technology and media in the classroom. 61% 66% -5% 70% 60% 10% 6%
  30. There is an adequate selection of food available on campus. 55% 41% 14% 75% 37% 38% 4%
Strength 31. Students are made to feel welcome here. 82% 69% 13% 83% 60% 23% 9%
  32. Faculty provide timely feedback about my academic progress. 88% 63% 25% 87% 51% 36% 12%
  33. Admissions counselors accurately portray the campus in their recruiting practices. 71% 57% 14% 75% 49% 26% 8%
  34. There are adequate services to help me decide upon a career. 79% 52% 27% 81% 48% 33% 4%
Challenge 35. I seldom get the "run-around" when seeking information on this campus. 80% 50% 30% 81% 41% 40% 9%
Strength 36. The quality of instruction I receive in most of my classes is excellent. 94% 71% 23% 91% 57% 34% 14%
  37. There is a strong commitment to diversity on this campus. 51% 57% -6% 67% 54% 13% 3%
  38. I receive ongoing feedback about progress toward my academic goals. 76% 50% 26% 81% 43% 38% 7%
  39. Student disciplinary procedures are fair. 74% 65% 9% 77% 52% 25% 13%
Strength 40. Faculty are usually available to students outside of class (during office hours, by phone or by e-mail). 87% 80% 7% 88% 67% 21% 13%
Challenge 41. Tuition paid is a worthwhile investment. 92% 54% 38% 89% 51% 38% 3%
  42. Students are free to express their ideas on this campus. 77% 66% 11% 80% 59% 21% 7%
  43. Mentors are available to guide my life and career goals. 71% 51% 20% 76% 47% 29% 4%
Strength 44. On the whole, the campus is well-maintained. 82% 85% -3% 83% 66% 17% 19%
Challenge 45. Student activity fees are put to good use. 83% 38% 45% 79% 38% 41% 0%
  56. Cost as factor in decision to enroll. 82% 84%
  57. Financial assistance as factor in decision to enroll. 78% 79%
  58. Academic reputation as factor in decision to enroll. 74% 76%
  59. Future career opportunities as factor in decision to enroll. 81% 82%
  60. Personal recommendations as factor in decision to enroll. 65% 66%
  61. Distance from campus as factor in decision to enroll. 60% 73%
  62. Information on the campus Web site as factor in decision to enroll. 56% 63%
  63. Campus visits as factor in decision to enroll. 46% 58%

National Group Means are based on 24877 records

Demographics

Star Indicates the response option that was selected by the majority of survey participants.

Gender

    N %
Primary Population Female 922 56.08%
  Male 722 43.92%
  Total 1644 100%
  No Answer 65  

Age

    N %
  18 and under 145 8.76%
Primary Population 19 to 24 965 58.31%
  25 to 34 332 20.06%
  35 to 44 144 8.70%
  45 and over 69 4.17%
  Total 1655 100%
  No Answer 54  

Ethnicity/Race

    N %
  Alaskan Native 1 0.06%
  American Indian 14 0.85%
  Asian 47 2.86%
  Black/African-American 24 1.46%
  Hispanic or Latino (and Puerto Rican) 63 3.84%
  Native Hawaiian or Pacific Islander 19 1.16%
Primary Population White/Caucasian 1403 85.50%
  Multi-racial 43 2.62%
  Other race 27 1.65%
  Total 1641 100%
  No Answer 68  

Current Enrollment Status

    N %
Primary Population Day 1398 85.93%
  Evening 210 12.91%
  Weekend 19 1.17%
  Total 1627 100%
  No Answer 82  

Current Class Load

    N %
Primary Population Full-time 1392 85.09%
  Part-time 244 14.91%
  Total 1636 100%
  No Answer 73  

Class Level

    N %
  Freshman 272 16.57%
  Sophomore 312 19.00%
  Junior 289 17.60%
Primary Population Senior 494 30.09%
  Special student 4 0.24%
  Graduate/Professional 266 16.20%
  Other class level 5 0.30%
  Total 1642 100%
  No Answer 67  

Current GPA

    N %
  No credits earned 33 2.02%
  1.99 or below 18 1.10%
  2.0 - 2.49 63 3.86%
  2.5 - 2.99 192 11.76%
  3.0 - 3.49 460 28.19%
Primary Population 3.5 or above 866 53.06%
  Total 1632 100%
  No Answer 77  

Educational Goal

    N %
  Associate degree 84 5.11%
Primary Population Bachelor's degree 1021 62.14%
  Master's degree 341 20.75%
  Doctorate or professional degree 158 9.62%
  Certification (initial/renewal) 17 1.03%
  Self-improvement/pleasure 6 0.37%
  Job-related training 7 0.43%
  Other educational goal 9 0.55%
  Total 1643 100%
  No Answer 66  

Employment

    N %
  Full-time off campus 334 20.40%
  Part-time off campus 412 25.17%
  Full-time on campus 58 3.54%
  Part-time on campus 355 21.69%
Primary Population Not employed 478 29.20%
  Total 1637 100%
  No Answer 72  

Current Residence

    N %
  Residence hall 137 8.37%
  Fraternity/Sorority 9 0.55%
  Own house 356 21.76%
Primary Population Rent room or apt off campus 937 57.27%
  Parent's home 134 8.19%
  Other residence 63 3.85%
  Total 1636 100%
  No Answer 73  

Residence Classification

    N %
Primary Population In-state 1415 87.40%
  Out-of-state 151 9.33%
  International (not U.S. citizen) 53 3.27%
  Total 1619 100%
  No Answer 90  

Institution Was My

    N %
Primary Population 1st choice 1221 75.05%
  2nd choice 335 20.59%
  3rd choice or lower 71 4.36%
  Total 1627 100%
  No Answer 82  

Did Transfer Here

    N %
  Yes transferred here 420 25.85%
Primary Population No did not transfer here 1205 74.15%
  Total 1625 100%
  No Answer 84  

Plan to Transfer

    N %
  Yes I plan to transfer 248 15.24%
Primary Population No I do not plan to transfer 1379 84.76%
  Total 1627 100%
  No Answer 82  

Organization Memberships

    N %
Primary Population No organization memberships 798 48.84%
  One or two organization memberships 700 42.84%
  Three or four organization memberships 111 6.79%
  Five or more organization memberships 25 1.53%
  Total 1634 100%
  No Answer 75  

Tuition Source

    N %
  Scholarships 399 24.49%
Primary Population Financial aid 629 38.61%
  Family contributions 183 11.23%
  Self support 324 19.89%
  Other tuition source 94 5.77%
  Total 1629 100%
  No Answer 80  

What is your college/school?

    N %
  Business 231 14.12%
  Education & Human Development 326 19.93%
  Humanities & Social Sciences 328 20.05%
  Visual & Performing Arts 141 8.62%
Primary Population Science & Engineering 467 28.55%
  Other 143 8.74%
  Total 1636 100%
  No Answer 73  

Group Code

    N %
  0001: Accounting 81 5.00%
  0002: Administrative License 31 1.91%
  0003: Agriculture Sci & Industries 19 1.17%
  0004: Art 28 1.73%
  0005: Art Education 3 0.19%
  0006: Art History 1 0.06%
  0007: Athletic Training 18 1.11%
  0008: Aviation Technology-Pro Pilot 42 2.59%
  0009: Biology 87 5.37%
  0010: Biology Education 3 0.19%
  0011: Business Education 10 0.62%
  0012: Chemistry 51 3.15%
  0013: Chemistry Education 3 0.19%
  0014: Communication 79 4.88%
  0015: Computer Science 34 2.10%
  0016: Construction Management 7 0.43%
  0017: Criminal Justice 45 2.78%
  0018: Dance 2 0.12%
  0019: Dance Education 4 0.25%
  0020: Early Childhood Development 7 0.43%
  0021: Economics 7 0.43%
  0022: Education 78 4.81%
Primary Population 0023: Elementary Education 91 5.62%
  0024: Engineering Technology 24 1.48%
  0025: English 30 1.85%
  0026: English Education 9 0.56%
  0027: Equine Science 1 0.06%
  0028: Exercise Science 29 1.79%
  0029: Family Life & Human Develop 26 1.60%
  0030: Finance 14 0.86%
  0031: French 1 0.06%
  0033: General Studies 33 2.04%
  0034: Geographic Information Systems 5 0.31%
  0035: Geology 15 0.93%
  0037: Graphic Design 32 1.98%
  0038: History 19 1.17%
  0039: History Education 5 0.31%
  0040: Hotel, Resort & Hspitality Mgt 14 0.86%
  0041: Human Nutrition 49 3.02%
  0042: Information Systems 19 1.17%
  0044: Integrated Engineering 17 1.05%
  0047: MA Arts Administration 2 0.12%
  0048: Management 23 1.42%
  0049: Marketing 24 1.48%
  0050: Master in Professional Communication 6 0.37%
  0051: Master in Sports Conditioning & Performance 5 0.31%
  0052: Master of Accountancy 5 0.31%
  0053: Master of Business Administration 15 0.93%
  0054: Master of Public Administration 34 2.10%
  0055: Mathematical Science 16 0.99%
  0056: Mathematics Education 7 0.43%
  0057: MFA Arts Administration 2 0.12%
  0058: Music 14 0.86%
  0059: Music Education 13 0.80%
  0060: Nursing 63 3.89%
  0061: Open Option 5 0.31%
  0062: Outdoor Rec in Parks & Tourism 9 0.56%
  0063: Paralegal 3 0.19%
  0064: Philosophy 1 0.06%
  0065: Phys Ed Teaching/Coaching 8 0.49%
  0066: Physical Educ & Human Performance 12 0.74%
  0067: Physical Science Education 1 0.06%
  0068: Political Science 12 0.74%
  0069: Pre-Chemistry 1 0.06%
  0070: Pre-Dental 1 0.06%
  0072: Pre-Law 3 0.19%
  0073: Pre-Medicine 9 0.56%
  0074: Pre-Nursing 15 0.93%
  0075: Pre-Pharmacy 3 0.19%
  0076: Pre-Physical Therapy 3 0.19%
  0077: Psychology 83 5.12%
  0078: Social Sciences 6 0.37%
  0079: Sociology 17 1.05%
  0080: Spanish 11 0.68%
  0081: Spanish Education 2 0.12%
  0082: Studio Arts 4 0.25%
  0083: Theatre Arts 30 1.85%
  0084: Theatre Arts Education 5 0.31%
  0085: University Studies 9 0.56%
  0086: Other 65 4.01%
  Total 1620 100%
  No Answer 89