Welcome...

Welcome

Welcome and thank you for administering this Ruffalo Noel Levitz survey. This HTML version of your report contains results of the Satisfaction and Priorities Survey (SPS) administered on your campus.

Below are short descriptions of the reports you may find within this document. Please refer to the SPS Interpretive Guide delivered with your results for additional details. This document contain direction on all aspects of your results and can also be found at www.RuffaloNL.com/SPSInterpretiveGuides

You are encouraged to schedule a free report review discussion with a Ruffalo Noel Levitz consultant at a mutually convenient time. This phone call can be one-on-one or with a group you gather. We will walk through your results and brainstorm on next step steps. Contact Ruffalo Noel Levitz for more information.

As you review and analyze your results, you may consider ordering additional reporting options. For more information on these options and applicable fees, please contact Ruffalo Noel Levitz at 800-876-1117 or at SPS.Tech@RuffaloNL.com.

Saving and Sharing Your Reports

We strongly encourage you to save all documents to a safe location on your own computer right away. SafeMail files will remain available within your myRuffaloNL account for only 90 days.

Save your files on your computer in order to access them again at another time. Once on your computer, the files can be forwarded as attachments to others on your campus or posted to a secured, shared area of your local network.

Electronic reports

The HTML results are delivered to you with reports reflected in a tabulated view. Select the report page by clicking the related tab. Reports are interactive - sorting by column header and expand/toggle options are available to view the data in several ways. Information buttons can be found in various areas to provide additional guidance about the data presented.

You may print each of these reports or all of the reports at once. The document(s) will print as you have adjusted each report and as it appears on the screen. Note, however, every time the HTML is opened, it is in the original delivery format. It will not remember the previous sorting.

You may need to allow blocked content to fully review your report.

HTML results*:

  • Strategic Planning Overview (not included with all reporting): an executive summary of your strengths and challenges for the first column of data, as well as information on how the two columns of data compare
  • Item Report: responses for each individual item on the survey
  • Scale Report: responses for the survey scales and the items clustered within the scales
  • Summary Report: responses to the summary items on the survey
  • Item Percentage Report: reflects the percent of responses for answers 6 and 7 for all items on the survey
  • Demographic Report: responses to the demographic items on the survey

* Not all HTML files will include all of these reports and some reports will have different combinations. The report segments are dependent on the standard reporting for the specific survey version and the optional, value-added reporting selected.

Reviewing Your Data

Strategic Planning Overview (if included):

This report provides the best summary of your results for immediate action planning. It lists strengths (high importance and high satisfaction) and challenges (high importance and low satisfaction and/or large performance gap) for the first column of data in your report. It also compares your first column of data to your second column of data and identifies where satisfaction levels are significantly higher or lower, as well as any large differences in importance scores.

For your strengths and challenges, additional indicators are also included. These indicators allow you to easily see if the item is significantly higher in satisfaction (reflected with a plus sign for significantly greater) or if the item is significantly lower in satisfaction (shown with a minus sign for significantly less) as compared with your comparison group.

Item Report

This report provides the detailed scores for all items on the survey, including campus-defined items you may have chosen to include. You have the option to sort on any of the columns on this screen by simply selecting the column you want to sort on. The first selection will sort in descending order and the second selection will sort in ascending order. Indicators are included in this report with a green star for items that are strengths or a red flag for items that are challenges, as originally listed in your Strategic Planning Overview.

The SD in the Satisfaction column refers to the standard deviation. This is the amount of variability in the responses.

The far right mean difference column reflects the column one satisfaction score minus the column two satisfaction score. The asterisks in this mean difference column indicate statistical significance. The key is as follows:

* Difference statistically significant at the .05 level

** Difference statistically significant at the .01 level

*** Difference statistically significant at the .001 level

When the second column of data is a national comparison group, the number of student records included in the group is reported at the bottom of the item report. This number also appears at the bottom of the scale report.

Scale Report

This report provides a top line overview of your results and shows the items clustered within the scales or categories on the survey. Collapse and expand by selecting the arrow to the left of the desired scale to see the items within each scale. You can also choose to expand/toggle all scales at one time. You may sort on the scale name, importance, satisfaction, performance gap, and mean difference columns as outlined above.

Indicators are included in this report with a green star for items that are strengths or a red flag for items that are challenges.

Summary Report

The summary report includes the average score for the responses to the summary items on the survey, as well as the percentage of responses for each of the possible indications. The percentages are truncated rather than rounded, so they may not equal 100 percent. These scores provide a bottom line on the experience at your institution.

Item Percentage Report

This report provides a look at the percentage of responses that indicated an answer of 6 or 7 to the items in the survey: 6 is considered "important" or "satisfied" and 7 is considered "very important" or "very satisfied." The gap percentage equals the importance percentage minus the satisfaction percentage. The difference column provides the difference between the first column satisfaction percentage and the second column satisfaction percentage for each item. You may sort on any of the columns, as described above. The percentage responses may be better understood on your campus than the average scores reported in the other segments of the results.

Indicators are included in this report with a green star for items that are strengths or a red flag for items that are challenges.

Demographic Report

This report provides the overview of the individuals who completed the survey. You can collapse and expand individual demographic populations by selecting the arrow to the left of the desired demographic category. You also have the option to expand all/toggle all demographic categories at the same time. A gold burst indicates the response option that was selected by the majority of survey participants.

Note: The demographic segment is not included with all of the target group reports.

Printing Your Reports

You may print from any of the HTML report pages. The report will print as it appears on your screen. An alternative option for printing your reports is to use the PDF version of your report(s) included with your Zip file. Note that not all report segments found in the HTML are included in the PDF version.

Copying the HTML version items into Excel

You can copy and paste the items and data from the HTML Item Report and Item Percentage Report into Excel. Start from the bottom right corner to select the text and then use “paste special” into Excel.

We know you will find these data to be very valuable. Please contact us at 800-876-1117 or at SPS.Tech@RufaloNL.com to let us know how else we can be helpful.

Strategic Planning Overview
Strengths and Challenges
Strengthsi vs. Comparison i
3. The campus is safe and secure for all students. +
36. The quality of instruction I receive in most of my classes is excellent. +
1. The campus staff are caring and helpful. +
40. Faculty are usually available to students outside of class (during office hours, by phone or by e-mail). +
31. Students are made to feel welcome here. +
28. Security staff respond quickly to calls for assistance. +
44. On the whole, the campus is well-maintained. +
22. This campus provides online access to services I need.  
15. Computer labs are adequate and accessible. +
9. Library resources and services are adequate. +
42. Students are free to express their ideas on this campus. +
Challengesi  
4. The content of the courses within my major is valuable. +
23. I am able to register for classes I need with few conflicts. +
41. Tuition paid is a worthwhile investment. +
21. My academic advisor is knowledgeable about requirements in my major. -
17. There are sufficient courses within my program of study available each term.  
8. Financial aid awards are announced in time to be helpful in college planning. +
2. Registration processes and procedures are convenient.  
27. This institution helps me identify resources to finance my education. +
Benchmarks
Higher Satisfaction vs. National Four-Year Publics Form B  
3. The campus is safe and secure for all students.  
4. The content of the courses within my major is valuable.  
36. The quality of instruction I receive in most of my classes is excellent.  
23. I am able to register for classes I need with few conflicts.  
41. Tuition paid is a worthwhile investment.  
14. Faculty are fair and unbiased in their treatment of individual students.  
32. Faculty provide timely feedback about my academic progress.  
1. The campus staff are caring and helpful.  
40. Faculty are usually available to students outside of class (during office hours, by phone or by e-mail).  
24. I receive the help I need to apply my academic major to my career goals.  
31. Students are made to feel welcome here.  
28. Security staff respond quickly to calls for assistance.  
44. On the whole, the campus is well-maintained.  
8. Financial aid awards are announced in time to be helpful in college planning.  
15. Computer labs are adequate and accessible.  
25. I am able to take care of college-related business at times that are convenient for me.  
9. Library resources and services are adequate.  
Lower Satisfaction vs. National Four-Year Publics Form B  
21. My academic advisor is knowledgeable about requirements in my major.  
Higher Importance vs. National Four-Year Publics Form B  
25. I am able to take care of college-related business at times that are convenient for me.  
Item Report

Sort on each column to see data from highest to lowest.

    Southern Utah University - SSI National Four-Year Publics Form B  
i Item Importance Satisfaction/SD Gap i Importance Satisfaction/SD Gap i Difference i
Strength 01. The campus staff are caring and helpful. 6.40 5.87/1.05 0.53 6.30 5.47/1.35 0.83 0.40***
Challenge 02. Registration processes and procedures are convenient. 6.23 5.38/1.33 0.85 6.30 5.36/1.41 0.94 0.02
Strength 03. The campus is safe and secure for all students. 6.64 6.28/0.95 0.36 6.49 5.66/1.40 0.83 0.62***
Challenge 04. The content of the courses within my major is valuable. 6.61 5.73/1.17 0.88 6.61 5.56/1.37 1.05 0.17***
  05. Administrators are available to hear students' concerns. 6.15 5.55/1.37 0.60 5.97 5.18/1.45 0.79 0.37***
  06. Billing policies are reasonable. 6.09 5.28/1.40 0.81 6.19 4.91/1.61 1.28 0.37***
  07. Admissions staff provide personalized attention prior to enrollment. 5.75 5.30/1.50 0.45 5.81 5.22/1.54 0.59 0.08
Challenge 08. Financial aid awards are announced in time to be helpful in college planning. 6.33 5.30/1.53 1.03 6.35 5.02/1.68 1.33 0.28***
Strength 09. Library resources and services are adequate. 6.19 6.05/1.12 0.14 6.16 5.77/1.23 0.39 0.28***
  10. My academic advisor helps me set goals to work toward. 5.99 5.10/1.81 0.89 6.12 5.12/1.76 1.00 -0.02
  11. Financial aid counseling is available if I need it. 6.04 5.47/1.44 0.57 6.04 5.41/1.48 0.63 0.06
  12. The amount of student parking space on campus is adequate. 5.81 3.23/1.91 2.58 6.17 3.65/2.04 2.52 -0.42***
  13. Living conditions in the residence halls are comfortable. 5.73 5.08/1.57 0.65 5.74 4.88/1.57 0.86 0.20***
  14. Faculty are fair and unbiased in their treatment of individual students. 6.43 5.82/1.26 0.61 6.40 5.38/1.49 1.02 0.44***
Strength 15. Computer labs are adequate and accessible. 6.27 5.99/1.17 0.28 6.28 5.76/1.31 0.52 0.23***
  16. My academic advisor is available when I need help. 6.16 5.38/1.59 0.78 6.29 5.43/1.60 0.86 -0.05
Challenge 17. There are sufficient courses within my program of study available each term. 6.45 5.31/1.53 1.14 6.58 5.21/1.68 1.37 0.10
  18. Parking lots are well-lighted and secure. 5.95 5.42/1.41 0.53 6.13 4.91/1.66 1.22 0.51***
  19. Residence hall staff are concerned about me as an individual. 5.43 4.99/1.67 0.44 5.50 4.96/1.54 0.54 0.03
  20. Tutoring services are readily available. 5.98 5.77/1.32 0.21 6.11 5.57/1.42 0.54 0.20***
Challenge 21. My academic advisor is knowledgeable about requirements in my major. 6.47 5.48/1.70 0.99 6.56 5.66/1.61 0.90 -0.18***
Strength 22. This campus provides online access to services I need. 6.29 5.95/1.17 0.34 6.41 5.95/1.19 0.46 0.00
Challenge 23. I am able to register for classes I need with few conflicts. 6.51 5.43/1.55 1.08 6.57 5.15/1.71 1.42 0.28***
  24. I receive the help I need to apply my academic major to my career goals. 6.38 5.66/1.37 0.72 6.49 5.53/1.50 0.96 0.13**
  25. I am able to take care of college-related business at times that are convenient for me. 6.23 5.63/1.28 0.60 6.04 5.35/1.41 0.69 0.28***
  26. Counseling services are available if I need them. 6.08 5.79/1.40 0.29 5.88 5.66/1.38 0.22 0.13**
Challenge 27. This institution helps me identify resources to finance my education. 6.18 5.14/1.60 1.04 6.26 4.99/1.64 1.27 0.15**
Strength 28. Security staff respond quickly to calls for assistance. 6.35 5.88/1.24 0.47 6.37 5.32/1.47 1.05 0.56***
  29. Faculty use a variety of technology and media in the classroom. 5.54 5.78/1.19 -0.24 5.73 5.72/1.28 0.01 0.06
  30. There is an adequate selection of food available on campus. 5.58 5.06/1.67 0.52 5.77 4.65/1.76 1.12 0.41***
Strength 31. Students are made to feel welcome here. 6.38 6.08/1.18 0.30 6.25 5.55/1.41 0.70 0.53***
  32. Faculty provide timely feedback about my academic progress. 6.43 5.60/1.30 0.83 6.39 5.22/1.53 1.17 0.38***
  33. Admissions counselors accurately portray the campus in their recruiting practices. 5.97 5.65/1.40 0.32 5.97 5.21/1.50 0.76 0.44***
  34. There are adequate services to help me decide upon a career. 6.13 5.52/1.38 0.61 6.21 5.21/1.53 1.00 0.31***
  35. I seldom get the "run-around" when seeking information on this campus. 6.13 5.32/1.60 0.81 6.14 4.85/1.75 1.29 0.47***
Strength 36. The quality of instruction I receive in most of my classes is excellent. 6.60 5.88/1.12 0.72 6.57 5.51/1.41 1.06 0.37***
  37. There is a strong commitment to diversity on this campus. 5.60 5.71/1.43 -0.11 5.87 5.53/1.41 0.34 0.18***
  38. I receive ongoing feedback about progress toward my academic goals. 6.03 5.27/1.47 0.76 6.16 5.24/1.52 0.92 0.03
  39. Student disciplinary procedures are fair. 6.12 5.89/1.26 0.23 6.11 5.49/1.41 0.62 0.40***
Strength 40. Faculty are usually available to students outside of class (during office hours, by phone or by e-mail). 6.40 6.24/1.03 0.16 6.38 5.81/1.29 0.57 0.43***
Challenge 41. Tuition paid is a worthwhile investment. 6.48 5.46/1.49 1.02 6.50 5.16/1.67 1.34 0.30***
Strength 42. Students are free to express their ideas on this campus. 6.18 5.87/1.32 0.31 6.20 5.60/1.41 0.60 0.27***
  43. Mentors are available to guide my life and career goals. 5.95 5.49/1.46 0.46 6.00 5.23/1.58 0.77 0.26***
Strength 44. On the whole, the campus is well-maintained. 6.33 6.41/0.89 -0.08 6.29 5.86/1.31 0.43 0.55***
  45. Student activity fees are put to good use. 6.14 4.88/1.76 1.26 6.20 4.63/1.75 1.57 0.25***
  56. Cost as factor in decision to enroll. 6.33     6.35    
  57. Financial assistance as factor in decision to enroll. 6.29     6.17    
  58. Academic reputation as factor in decision to enroll. 5.94     5.83    
  59. Future career opportunities as factor in decision to enroll. 6.15     6.22    
  60. Personal recommendations as factor in decision to enroll. 5.49     4.84    
  61. Distance from campus as factor in decision to enroll. 5.23     5.55    
  62. Information on the campus Web site as factor in decision to enroll. 5.03     5.35    
  63. Campus visits as factor in decision to enroll. 4.99     4.97    

National Group Means are based on 9512 records

*Difference statistically significant at the .05 level
**Difference statistically significant at the .01 level
***Difference statistically significant at the .001 level
Scale Report

Sort on each column to see data from highest to lowest.

    Southern Utah University - SSI National Four-Year Publics Form B  
i Scale / Item Importance Satisfaction/SD Gap i Importance Satisfaction/SD Gap i Difference i
  Student Centeredness 6.27 5.72/1.01 0.55 6.17 5.27/1.18 0.90 0.45***
Strength 01. The campus staff are caring and helpful. 6.40 5.87/1.05 0.53 6.30 5.47/1.35 0.83 0.40***
  05. Administrators are available to hear students' concerns. 6.15 5.55/1.37 0.60 5.97 5.18/1.45 0.79 0.37***
Strength 31. Students are made to feel welcome here. 6.38 6.08/1.18 0.30 6.25 5.55/1.41 0.70 0.53***
  35. I seldom get the "run-around" when seeking information on this campus. 6.13 5.32/1.60 0.81 6.14 4.85/1.75 1.29 0.47***
  Campus Life 5.84 5.17/1.30 0.67 5.91 4.91/1.26 1.00 0.26***
  13. Living conditions in the residence halls are comfortable. 5.73 5.08/1.57 0.65 5.74 4.88/1.57 0.86 0.20***
  19. Residence hall staff are concerned about me as an individual. 5.43 4.99/1.67 0.44 5.50 4.96/1.54 0.54 0.03
  30. There is an adequate selection of food available on campus. 5.58 5.06/1.67 0.52 5.77 4.65/1.76 1.12 0.41***
  39. Student disciplinary procedures are fair. 6.12 5.89/1.26 0.23 6.11 5.49/1.41 0.62 0.40***
  45. Student activity fees are put to good use. 6.14 4.88/1.76 1.26 6.20 4.63/1.75 1.57 0.25***
  Instructional Effectiveness 6.36 5.77/0.85 0.59 6.44 5.49/1.11 0.95 0.28***
Challenge 04. The content of the courses within my major is valuable. 6.61 5.73/1.17 0.88 6.61 5.56/1.37 1.05 0.17***
  14. Faculty are fair and unbiased in their treatment of individual students. 6.43 5.82/1.26 0.61 6.40 5.38/1.49 1.02 0.44***
Challenge 17. There are sufficient courses within my program of study available each term. 6.45 5.31/1.53 1.14 6.58 5.21/1.68 1.37 0.10
  29. Faculty use a variety of technology and media in the classroom. 5.54 5.78/1.19 -0.24 5.73 5.72/1.28 0.01 0.06
  32. Faculty provide timely feedback about my academic progress. 6.43 5.60/1.30 0.83 6.39 5.22/1.53 1.17 0.38***
Strength 36. The quality of instruction I receive in most of my classes is excellent. 6.60 5.88/1.12 0.72 6.57 5.51/1.41 1.06 0.37***
Strength 40. Faculty are usually available to students outside of class (during office hours, by phone or by e-mail). 6.40 6.24/1.03 0.16 6.38 5.81/1.29 0.57 0.43***
  Recruitment and Financial Aid Effectiveness 6.06 5.36/1.15 0.70 6.14 5.13/1.13 1.01 0.23***
  07. Admissions staff provide personalized attention prior to enrollment. 5.75 5.30/1.50 0.45 5.81 5.22/1.54 0.59 0.08
Challenge 08. Financial aid awards are announced in time to be helpful in college planning. 6.33 5.30/1.53 1.03 6.35 5.02/1.68 1.33 0.28***
  11. Financial aid counseling is available if I need it. 6.04 5.47/1.44 0.57 6.04 5.41/1.48 0.63 0.06
Challenge 27. This institution helps me identify resources to finance my education. 6.18 5.14/1.60 1.04 6.26 4.99/1.64 1.27 0.15**
  33. Admissions counselors accurately portray the campus in their recruiting practices. 5.97 5.65/1.40 0.32 5.97 5.21/1.50 0.76 0.44***
  Campus Services 6.16 5.78/0.91 0.38 6.19 5.59/1.11 0.60 0.19***
Strength 09. Library resources and services are adequate. 6.19 6.05/1.12 0.14 6.16 5.77/1.23 0.39 0.28***
Strength 15. Computer labs are adequate and accessible. 6.27 5.99/1.17 0.28 6.28 5.76/1.31 0.52 0.23***
  20. Tutoring services are readily available. 5.98 5.77/1.32 0.21 6.11 5.57/1.42 0.54 0.20***
Strength 22. This campus provides online access to services I need. 6.29 5.95/1.17 0.34 6.41 5.95/1.19 0.46 0.00
  24. I receive the help I need to apply my academic major to my career goals. 6.38 5.66/1.37 0.72 6.49 5.53/1.50 0.96 0.13**
  26. Counseling services are available if I need them. 6.08 5.79/1.40 0.29 5.88 5.66/1.38 0.22 0.13**
  34. There are adequate services to help me decide upon a career. 6.13 5.52/1.38 0.61 6.21 5.21/1.53 1.00 0.31***
  43. Mentors are available to guide my life and career goals. 5.95 5.49/1.46 0.46 6.00 5.23/1.58 0.77 0.26***
  Academic Advising Effectiveness 6.16 5.31/1.36 0.85 6.32 5.38/1.38 0.94 -0.07*
  10. My academic advisor helps me set goals to work toward. 5.99 5.10/1.81 0.89 6.12 5.12/1.76 1.00 -0.02
  16. My academic advisor is available when I need help. 6.16 5.38/1.59 0.78 6.29 5.43/1.60 0.86 -0.05
Challenge 21. My academic advisor is knowledgeable about requirements in my major. 6.47 5.48/1.70 0.99 6.56 5.66/1.61 0.90 -0.18***
  38. I receive ongoing feedback about progress toward my academic goals. 6.03 5.27/1.47 0.76 6.16 5.24/1.52 0.92 0.03
  Registration Effectiveness 6.27 5.43/1.04 0.84 6.27 5.15/1.17 1.12 0.28***
Challenge 02. Registration processes and procedures are convenient. 6.23 5.38/1.33 0.85 6.30 5.36/1.41 0.94 0.02
  06. Billing policies are reasonable. 6.09 5.28/1.40 0.81 6.19 4.91/1.61 1.28 0.37***
Challenge 23. I am able to register for classes I need with few conflicts. 6.51 5.43/1.55 1.08 6.57 5.15/1.71 1.42 0.28***
  25. I am able to take care of college-related business at times that are convenient for me. 6.23 5.63/1.28 0.60 6.04 5.35/1.41 0.69 0.28***
  Safety and Security 6.18 5.13/1.06 1.05 6.29 4.86/1.18 1.43 0.27***
Strength 03. The campus is safe and secure for all students. 6.64 6.28/0.95 0.36 6.49 5.66/1.40 0.83 0.62***
  12. The amount of student parking space on campus is adequate. 5.81 3.23/1.91 2.58 6.17 3.65/2.04 2.52 -0.42***
  18. Parking lots are well-lighted and secure. 5.95 5.42/1.41 0.53 6.13 4.91/1.66 1.22 0.51***
Strength 28. Security staff respond quickly to calls for assistance. 6.35 5.88/1.24 0.47 6.37 5.32/1.47 1.05 0.56***
  Campus Climate 6.24 5.84/0.89 0.40 6.22 5.43/1.14 0.79 0.41***
Strength 03. The campus is safe and secure for all students. 6.64 6.28/0.95 0.36 6.49 5.66/1.40 0.83 0.62***
  05. Administrators are available to hear students' concerns. 6.15 5.55/1.37 0.60 5.97 5.18/1.45 0.79 0.37***
Strength 31. Students are made to feel welcome here. 6.38 6.08/1.18 0.30 6.25 5.55/1.41 0.70 0.53***
  35. I seldom get the "run-around" when seeking information on this campus. 6.13 5.32/1.60 0.81 6.14 4.85/1.75 1.29 0.47***
  37. There is a strong commitment to diversity on this campus. 5.60 5.71/1.43 -0.11 5.87 5.53/1.41 0.34 0.18***
Challenge 41. Tuition paid is a worthwhile investment. 6.48 5.46/1.49 1.02 6.50 5.16/1.67 1.34 0.30***
Strength 42. Students are free to express their ideas on this campus. 6.18 5.87/1.32 0.31 6.20 5.60/1.41 0.60 0.27***
Strength 44. On the whole, the campus is well-maintained. 6.33 6.41/0.89 -0.08 6.29 5.86/1.31 0.43 0.55***

National Group Means are based on 9512 records

*Difference statistically significant at the .05 level
**Difference statistically significant at the .01 level
***Difference statistically significant at the .001 level
Summary Report
  Southern Utah University - SSI National Four-Year Publics Form B  
Summary     Difference
So far, how has your college experience met your expectations? 4.99 4.66 0.33***
1=Much worse than expected 0% 2%   
2=Quite a bit worse than I expected 1% 2%   
3=Worse than I expected 6% 9%   
4=About what I expected 28% 36%   
5=Better than I expected 29% 26%   
6=Quite a bit better than I expected 19% 12%   
7=Much better than expected 14% 11%   
Rate your overall satisfaction with your experience here thus far. 5.77 5.40 0.37***
1=Not satisfied at all 0% 1%   
2=Not very satisfied 1% 2%   
3=Somewhat dissatisfied 4% 6%   
4=Neutral 6% 10%   
5=Somewhat satisfied 13% 18%   
6=Satisfied 46% 40%   
7=Very satisfied 26% 18%   
All in all, if you had to do it over, would you enroll here again? 5.93 5.49 0.44***
1=Definitely not 1% 2%   
2=Probably not 3% 6%   
3=Maybe not 3% 5%   
4=I don't know 5% 8%   
5=Maybe yes 8% 11%   
6=Probably yes 33% 32%   
7=Definitely yes 44% 32%   
Item Percentage Report

Sort on each column to see data from highest to lowest.

This report provides a look at the percentage of responses that indicated an answer of 6 or 7 to the items in the survey: 6 is considered "important" or "satisfied" and 7 is considered "very important" or "very satisfied."

    Southern Utah University - SSI National Four-Year Publics Form B  
i Item Importance % Satisfaction % Gap i Importance % Satisfaction % Gap i Difference i
Strength 01. The campus staff are caring and helpful. 86% 70% 16% 84% 58% 26% 12%
Challenge 02. Registration processes and procedures are convenient. 79% 52% 27% 83% 54% 29% -2%
Strength 03. The campus is safe and secure for all students. 92% 83% 9% 88% 66% 22% 17%
Challenge 04. The content of the courses within my major is valuable. 92% 63% 29% 92% 61% 31% 2%
  05. Administrators are available to hear students' concerns. 76% 58% 18% 71% 48% 23% 10%
  06. Billing policies are reasonable. 75% 49% 26% 79% 43% 36% 6%
  07. Admissions staff provide personalized attention prior to enrollment. 64% 52% 12% 65% 51% 14% 1%
Challenge 08. Financial aid awards are announced in time to be helpful in college planning. 84% 50% 34% 84% 47% 37% 3%
Strength 09. Library resources and services are adequate. 78% 75% 3% 78% 67% 11% 8%
  10. My academic advisor helps me set goals to work toward. 72% 50% 22% 77% 51% 26% -1%
  11. Financial aid counseling is available if I need it. 72% 56% 16% 73% 56% 17% 0%
  12. The amount of student parking space on campus is adequate. 70% 15% 55% 79% 23% 56% -8%
  13. Living conditions in the residence halls are comfortable. 68% 43% 25% 69% 40% 29% 3%
  14. Faculty are fair and unbiased in their treatment of individual students. 86% 67% 19% 86% 57% 29% 10%
Strength 15. Computer labs are adequate and accessible. 80% 73% 7% 82% 68% 14% 5%
  16. My academic advisor is available when I need help. 77% 55% 22% 81% 58% 23% -3%
Challenge 17. There are sufficient courses within my program of study available each term. 87% 51% 36% 92% 53% 39% -2%
  18. Parking lots are well-lighted and secure. 71% 55% 16% 77% 43% 34% 12%
  19. Residence hall staff are concerned about me as an individual. 57% 43% 14% 60% 42% 18% 1%
  20. Tutoring services are readily available. 71% 66% 5% 76% 60% 16% 6%
Challenge 21. My academic advisor is knowledgeable about requirements in my major. 88% 60% 28% 90% 67% 23% -7%
Strength 22. This campus provides online access to services I need. 82% 71% 11% 86% 72% 14% -1%
Challenge 23. I am able to register for classes I need with few conflicts. 89% 57% 32% 91% 52% 39% 5%
  24. I receive the help I need to apply my academic major to my career goals. 85% 62% 23% 89% 61% 28% 1%
  25. I am able to take care of college-related business at times that are convenient for me. 80% 61% 19% 74% 53% 21% 8%
  26. Counseling services are available if I need them. 75% 68% 7% 68% 63% 5% 5%
Challenge 27. This institution helps me identify resources to finance my education. 78% 47% 31% 80% 44% 36% 3%
Strength 28. Security staff respond quickly to calls for assistance. 83% 67% 16% 84% 53% 31% 14%
  29. Faculty use a variety of technology and media in the classroom. 57% 65% -8% 64% 65% -1% 0%
  30. There is an adequate selection of food available on campus. 57% 45% 12% 66% 37% 29% 8%
Strength 31. Students are made to feel welcome here. 85% 75% 10% 81% 60% 21% 15%
  32. Faculty provide timely feedback about my academic progress. 87% 59% 28% 86% 50% 36% 9%
  33. Admissions counselors accurately portray the campus in their recruiting practices. 72% 63% 9% 72% 49% 23% 14%
  34. There are adequate services to help me decide upon a career. 77% 56% 21% 80% 49% 31% 7%
  35. I seldom get the "run-around" when seeking information on this campus. 77% 54% 23% 78% 44% 34% 10%
Strength 36. The quality of instruction I receive in most of my classes is excellent. 92% 69% 23% 91% 60% 31% 9%
  37. There is a strong commitment to diversity on this campus. 64% 65% -1% 70% 60% 10% 5%
  38. I receive ongoing feedback about progress toward my academic goals. 74% 49% 25% 78% 51% 27% -2%
  39. Student disciplinary procedures are fair. 77% 69% 8% 77% 59% 18% 10%
Strength 40. Faculty are usually available to students outside of class (during office hours, by phone or by e-mail). 86% 82% 4% 85% 69% 16% 13%
Challenge 41. Tuition paid is a worthwhile investment. 88% 55% 33% 89% 51% 38% 4%
Strength 42. Students are free to express their ideas on this campus. 78% 69% 9% 79% 63% 16% 6%
  43. Mentors are available to guide my life and career goals. 71% 57% 14% 73% 52% 21% 5%
Strength 44. On the whole, the campus is well-maintained. 83% 87% -4% 82% 71% 11% 16%
  45. Student activity fees are put to good use. 77% 42% 35% 79% 36% 43% 6%
  56. Cost as factor in decision to enroll. 84% 84%
  57. Financial assistance as factor in decision to enroll. 83% 80%
  58. Academic reputation as factor in decision to enroll. 71% 68%
  59. Future career opportunities as factor in decision to enroll. 78% 80%
  60. Personal recommendations as factor in decision to enroll. 57% 45%
  61. Distance from campus as factor in decision to enroll. 53% 62%
  62. Information on the campus Web site as factor in decision to enroll. 46% 57%
  63. Campus visits as factor in decision to enroll. 49% 48%

National Group Means are based on 9512 records

Demographics

Star Indicates the response option that was selected by the majority of survey participants.

Gender

    N %
Primary Population Female 947 57.19%
  Male 709 42.81%
  Total 1656 100%
  No Answer 331  

Age

    N %
  18 and under 194 11.48%
Primary Population 19 to 24 1072 63.43%
  25 to 34 271 16.04%
  35 to 44 91 5.38%
  45 and over 62 3.67%
  Total 1690 100%
  No Answer 297  

Ethnicity/Race

    N %
  Alaskan Native 1 0.05%
  American Indian 18 0.95%
  Asian 78 4.10%
  Black/African-American 33 1.74%
  Hispanic or Latino (and Puerto Rican) 83 4.36%
  Native Hawaiian or Pacific Islander 19 1.00%
Primary Population White/Caucasian 1585 83.33%
  Multi-racial 56 2.94%
  Other race 29 1.52%
  Total 1902 100%
  No Answer 85  

Current Enrollment Status

    N %
Primary Population Day 1733 90.50%
  Evening 161 8.41%
  Weekend 21 1.10%
  Total 1915 100%
  No Answer 72  

Current Class Load

    N %
Primary Population Full-time 1534 87.21%
  Part-time 225 12.79%
  Total 1759 100%
  No Answer 228  

Class Level

    N %
  Freshman 314 18.60%
  Sophomore 339 20.08%
  Junior 325 19.25%
Primary Population Senior 485 28.73%
  Special student 4 0.24%
  Graduate/Professional 210 12.44%
  Other class level 11 0.65%
  Total 1688 100%
  No Answer 299  

Current GPA

    N %
  No credits earned 38 2.05%
  1.99 or below 26 1.40%
  2.0 - 2.49 64 3.45%
  2.5 - 2.99 218 11.76%
  3.0 - 3.49 461 24.87%
Primary Population 3.5 or above 1047 56.47%
  Total 1854 100%
  No Answer 133  

Educational Goal

    N %
  Associate degree 125 6.59%
Primary Population Bachelor's degree 1190 62.76%
  Master's degree 368 19.41%
  Doctorate or professional degree 166 8.76%
  Certification (initial/renewal) 13 0.69%
  Self-improvement/pleasure 9 0.47%
  Job-related training 9 0.47%
  Other educational goal 16 0.84%
  Total 1896 100%
  No Answer 91  

Employment

    N %
  Full-time off campus 293 15.51%
Primary Population Part-time off campus 561 29.70%
  Full-time on campus 84 4.45%
  Part-time on campus 415 21.97%
  Not employed 536 28.37%
  Total 1889 100%
  No Answer 98  

Current Residence

    N %
  Residence hall 132 6.81%
  Fraternity/Sorority 5 0.26%
  Own house 313 16.14%
Primary Population Rent room or apt off campus 1259 64.93%
  Parent's home 158 8.15%
  Other residence 72 3.71%
  Total 1939 100%
  No Answer 48  

Residence Classification

    N %
Primary Population In-state 1457 80.99%
  Out-of-state 224 12.45%
  International (not U.S. citizen) 118 6.56%
  Total 1799 100%
  No Answer 188  

Institution Was My

    N %
Primary Population 1st choice 1368 71.66%
  2nd choice 439 23.00%
  3rd choice or lower 102 5.34%
  Total 1909 100%
  No Answer 78  

Did Transfer Here

    N %
  Yes transferred here 434 24.87%
Primary Population No did not transfer here 1311 75.13%
  Total 1745 100%
  No Answer 242  

Plan to Transfer

    N %
  Yes I plan to transfer 276 15.97%
Primary Population No I do not plan to transfer 1452 84.03%
  Total 1728 100%
  No Answer 259  

Organization Memberships

    N %
Primary Population No organization memberships 953 49.28%
  One or two organization memberships 831 42.97%
  Three or four organization memberships 128 6.62%
  Five or more organization memberships 22 1.14%
  Total 1934 100%
  No Answer 53  

Tuition Source

    N %
Primary Population Scholarships 749 38.45%
  Financial aid 569 29.21%
  Family contributions 224 11.50%
  Self support 317 16.27%
  Other tuition source 89 4.57%
  Total 1948 100%
  No Answer 39  

What is your college/school?

    N %
  Business 278 14.41%
  Education & Human Development 302 15.66%
  Humanities & Social Sciences 414 21.46%
  Visual & Performing Arts 156 8.09%
Primary Population Science & Engineering 603 31.26%
  Other 176 9.12%
  Total 1929 100%
  No Answer 58  

Institution Question 2

    N %
Primary Population Campus item 2 - Answer 1 0 0%
Primary Population Campus item 2 - Answer 2 0 0%
Primary Population Campus item 2 - Answer 3 0 0%
Primary Population Campus item 2 - Answer 4 0 0%
Primary Population Campus item 2 - Answer 5 0 0%
Primary Population Campus item 2 - Answer 6 0 0%
  Total 0 100%
  No Answer 1987  

Group Code

    N %
  1001: Accounting 102 5.24%
  1002: Administrative License 20 1.03%
  1003: Agriculture Sci & Industries 28 1.44%
  1004: Alternate Route To Licensure 1 0.05%
  1005: Anthropology 7 0.36%
  1006: Art 26 1.33%
  1007: Art Education 2 0.10%
  1008: Art History 1 0.05%
  1009: Athletic Training 13 0.67%
  1010: Aviation Technology-Pro Pilot 41 2.10%
Primary Population 1011: Biology 143 7.34%
  1012: Biology Education 4 0.21%
  1013: Biology/Botany 2 0.10%
  1014: Biology/Forensic 3 0.15%
  1015: Biology/Zoology 9 0.46%
  1016: Business Education 13 0.67%
  1017: Chemistry 47 2.41%
  1018: Chemistry Education 2 0.10%
  1019: Communication 78 4.00%
  1021: Computer Science 30 1.54%
  1022: Construction Management 14 0.72%
  1025: Criminal Justice 59 3.03%
  1026: Dance 4 0.21%
  1027: Dance Education 4 0.21%
  1028: Early Childhood Development 8 0.41%
  1030: Economics 15 0.77%
  1031: Elementary Education 88 4.52%
  1032: Engineering 34 1.75%
  1033: Engineering Technology 28 1.44%
  1034: English 49 2.52%
  1035: English Education 21 1.08%
  1037: Equine Science 2 0.10%
  1038: Exercise Science 62 3.18%
  1039: Exploratory Studies 15 0.77%
  1040: Family Life & Human Develop 36 1.85%
  1041: Finance 22 1.13%
  1042: French 2 0.10%
  1043: French Education 3 0.15%
  1044: General Studies 31 1.59%
  1046: General Technology-Business 1 0.05%
  1048: Geology 10 0.51%
  1050: Graphic Design 29 1.49%
  1051: History 24 1.23%
  1052: History Education 8 0.41%
  1053: Hotel, Resort & Hspitality Mgt 17 0.87%
  1054: Human Nutrition 53 2.72%
  1055: Information Systems 19 0.98%
  1056: Information Technology 1 0.05%
  1057: Interdisciplinary Studies 19 0.98%
  1060: Management 43 2.21%
  1061: Marketing 36 1.85%
  1062: MA/MFA in Arts Administration 7 0.36%
  1063: Master in Professional Communication 2 0.10%
  1064: Master in Sports Conditioning & Performance 9 0.46%
  1065: Master of Accountancy 1 0.05%
  1066: Master of Business Administration 19 0.98%
  1067: Master of Cyber Security & Information Assurance 2 0.10%
  1068: Master in Education (MEd) 38 1.95%
  1070: Master of Music Education (MMEd) 1 0.05%
  1071: Master of Music in Music Technology (MMT) 1 0.05%
  1072: Master of Public Administration 49 2.52%
  1073: Mathematical Science 15 0.77%
  1074: Mathematics Education 12 0.62%
  1075: Music 23 1.18%
  1076: Music Education 14 0.72%
  1077: Non-degree Seeking 4 0.21%
  1078: Nursing 97 4.98%
  1080: Outdoor Rec in Parks & Tourism 20 1.03%
  1082: Philosophy 20 1.03%
  1083: Phys Ed Teaching/Coaching 15 0.77%
  1084: Phys Educ & Human Performance 6 0.31%
  1086: Political Science 24 1.23%
  1087: Pre-Business 2 0.10%
  1089: Pre-Chemistry 1 0.05%
  1091: Pre-Medicine 21 1.08%
  1092: Pre-Nursing 36 1.85%
  1093: Pre-Veterinary 3 0.15%
  1094: Psychology 94 4.83%
  1095: Social Sciences 10 0.51%
  1096: Sociology 13 0.67%
  1097: Spanish 10 0.51%
  1098: Spanish Education 1 0.05%
  1099: Studio Arts 6 0.31%
  1100: Theatre Arts 28 1.44%
  1101: Theatre Arts Education 15 0.77%
  Total 1948 100%
  No Answer 39