Learn and Work in Utah
Tourism & Hospitality Career Pathway

This career pathway is designed to teach you about careers in tourism and hospitality and help you gain the skills necessary to prepare for jobs in this fun, fast-paced industry. The four courses and certificate below are all included in your free Workplace Ready training.

To get started on your tourism and hospitality career, apply today!

Apply Here

Tourism & Hospitality Courses


  • T-bird 10 Pro Skills Podcast: This course is delivered in a podcast-like format with 10 Utah professionals being interviewed to help you develop skills and confidence to succeed in the workplace. Each episode is about 35 minutes long and focuses on one professional skill. You’ll have a short assignment to complete after each interview. Topics include professionalism, leadership, communication, cultural readiness, critical thinking, customer service, career development, project management, professional brand, and teamwork.
  • Tourism Guest Service Gold: In this 10-hour course you’ll complete the nationally recognized Guest Service Gold® Tourism training developed by the American Hotel and Lodging Educational Institute. Training elements will be applied as you navigate industry specific, real-life scenarios. Upon completion you will be equipped with both the hard and soft skills for success with customer engagement.
  • Foundations in Tourism, Hospitality, & Outdoor Recreation: Gain a foundation to the tourism, hospitality and outdoor recreations industries in this 10-hour course. Learn about the unique differences within the industry and the importance of teamwork between public and private organizations.
  • Leadership & Tourism Management: Gain a leadership framework, review emotional intelligence and practice problem solving current challenges in the industry in this 10-hour course.

By completing the T-bird 10 Pro Skills course and Foundation Skills courses, you’ll earn digital badges that can be uploaded to social media and added to your resume. The Workplace Ready and Foundational Skills are self-paced and must be completed before June 30, 2023.

Utah Parks & Tourism Professional Certificate

The Utah Parks & Tourism certificate is a six-week course designed to introduce you to the many fields within tourism and hospitality. Uniquely, this certificate program also combines expertise from those who work with the National Parks in southern Utah, as well as some of the region's outstanding tourism industry experts serving as guest presenters throughout the course. An understanding of Utah's parks system and hospitality management are also included.

This certificate program includes discussion with industry professionals, reflections, assignments, personal professional goal setting and skills assessment and work-based learning time.

By completing the Utah Parks & Tourism certificate, you’ll earn a frameable institutional certificate, and two credits that may be applied toward degree programs at SUU. Once you have completed the Utah Parks & Tourism Certificate you’ll be invited to pair up with an industry mentor and attend the 2023 Utah Tourism Conference.

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