University News
 

Campus Resources and Services During COVID-19

Due to the coronavirus pandemic, Southern Utah University has made several accommodations for on-campus resources in order to keep students, faculty, and the greater community safe. Here is a list of updates from popular campus resources.

This is not meant to be an exhaustive list of all campus resources and services. All offices are working on getting their current information updated on their websites, so please visit their specific websites as needed.

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Hours: M-F, 8am - 5pm

Contact Us:

Set up a phone or Zoom video meeting by calling (435) 586-5420 or contact an advisor.

How we can still help you:

Advisors will be available to meet with students and assist them in developing academic plans, clarifying educational goals, selecting appropriate course work, guiding them through the academic decision making process, and directing them toward additional sources of information or assistance.

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Hours: M-F, 8am - 5pm

Contact Us:

Available for phone calls to 435-586-7740, email at admissions@suu.edu, and in person visits.

How we can still help you:

  • Application and acceptance processing. Decisions made within a day of receipt of all required documents.
  • Receiving transcripts and test scores electronically and by mail.
  • Residency application review.

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Hours: M-F, 8am - 5pm

Contact Us:

Phone: (435) 865-8033 Email: alcc@suu.edu

How we can still help you:

All Intensive English Program (IEP) classes are still running as planned on a virtual platform for the ALCC. While the office door in GC005 is locked, faculty and staff are available via email and virtual appointments. Please see contact information for IEP staff to schedule.

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Hours: M-F, 8am - 5pm

Contact Us:

Each ACE has individual contact information that can be found on this page. If you do not have an ACE or are unsure of who your ACE is, please contact Ryan Bailey at 435-865-8214 or email ryanbailey@suu.edu.

How we can still help you:

ACES are still working and available to help answer any questions you may have, point you in the right direction, and serve as a one-stop-shop for all of your needs.

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Hours: Bookstore and C-Store are open 10am-4pm, Monday-Friday

Contact Us:

(435) 586-7995

How we can still help you:

  • Package Pickup is still located in the bookstore during store hours.
  • Online ordering is still available.
  • Online order pickup, package pickup or rental returns can be done at our loading dock outside. Please call to make arrangements.
  • Through May 25th, you may visit VitalSource to access free ebooks. VitalSource helps provide access to an expansive catalog of ebooks, but some content may not be available.

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Hours: Working remotely 7am-4pm

Contact Us:

Contact for assistance:
via phone 435-865-7707
via email brc@suu.edu 

How we can still help you:

Counselors are available for consultations about all business issues including SBA programs and disaster assistance.
Also see our COVID-19 Resources for Small Business Owners.

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Hours: M-F 8am - 5pm

Contact Us:

brianfullerton@suu.edu or nathanporter1@suu.edu

How we can still help you:

Follow our Instagram @tbirdrec for workouts or information to continue being healthy.

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Hours: M-F, 8am - 5pm

Contact Us:

The fastest way to contact us is to email at canvas@suu.edu. Students can call 435-865-8555 during business hours, but email is the fastest way to reach us currently.

How we can still help you:

We are working remotely, but we are available for any student needing assistance with Canvas.

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Hours: M-F, 8am - 5pm

Contact Us:

Contact us for an appointment by phone or online: careercenter@suu.edu or (435) 586-5420.

How we can still help you:

  • Need help exploring a major/career, finding a job now or after graduation, preparing your job search materials (resume, cover letter, application), preparing for an interview, or getting ready for graduate school? We are available for all students by phone or online appointments!
  • For business students (Accounting, Economics, Finance, Hotel Resort Hospitality Management, Marketing, and Management) Madalyn Swanson is available for phone or online appointments.

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Hours: 8:00 am to 4:30 pm M-F

Contact Us:

Phone: 435-586-7720
Email: cashier@suu.edu

How we can still help you:

We are available to help answer questions about and process tuition and fee payments.

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Hours: M-F, 8am - 5pm

Contact Us:

How we can still help you:

We are working remotely, however we are still available to assist you in providing emotional, social, and financial support to students from historically underrepresented communities (e.g. students of color, LGBTQIA+ students, first-generation college students, etc.).

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Hours: M-F, 8am - 5pm

Contact Us:

Phone: (435) 865-8504 Email: suusa_clubsvp@suu.edu

How we can still help you:

If you are a student club or organization and you are in need of purchasing card or generating a purchase order, or have questions about your TBird Connection requests, please contact Katie Murray at katiemurray@suu.edu.

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Hours: M-F, 8am - 5pm

Contact Us:

How we can still help you:

  • The HOPE Pantry will continue to provide food for students through an online request form or by calling our office. Requests will be filled within 24 hours, Monday through Friday. Requests received after noon on Friday will be filled on the following Monday.
  • We’re currently accepting leadership applications for next school year! Interested? Apply online through Sunday, March 29!
  • To stay current on virtual service opportunities or receive Pantry and other Community Engagement Center updates, sign up online to receive our weekly email.

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Hours: M-F, 8am - 5pm

Contact Us:

How we can still help you:

Need new study strategies? Have questions about academic standing or probation? We are here to help!

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Hours: M-F, 8am - 5pm

Contact Us:

Dr. Jacob Ng (Executive Director) - Phone: 435-865-8117, Email: nkjacobng@suu.edu 

How we can still help you:

At least one staff member will be in the office at the Confucius Institute ready to assist you and answer any questions you may have. We are also available via email or for virtual appointments. Please see contact information for Confucius Institute and HomeStay staff to schedule those appointments.

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Hours: M-F, 9am - 4pm

Contact Us:

Phone: (435) 865-8440
Email: copyshop@suu.edu

How we can still help you:

Walk-up services are closed. However, work orders can be submitted by email and completed print orders can be picked up at the front door of the Library.

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Hours: Monday-Friday: 9am - 4pm

Contact Us:

For questions or to request services call 435-865-8621. If you have an emergency, call Campus Police, 911, or go to the emergency room.

How we can still help you:

  • CAPS is providing individual counseling and crisis services remotely.
  • We will be offering Zoom based groups for all SUU students. This is an opportunity to have some social connection as we wait to reconnect in person. See the schedule on our group page. 
  • COVID Survival Guide

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Hours: M-F, 8am - 5pm

Contact Us:

Phone: 435-586-7766   Email: heatherogden1@suu.edu 

How we can still help you:

The Office of the Dean of Students is dedicated to being a resource to students through support, advocacy, involvement, and accountability. Our office can also serve as a referral resource to other areas within the University and/or the Cedar City area.

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Hours: Thunderbird Circle and Market open 10am - 4pm everyday

Contact Us:

Phone: (435) 586-7781
Email: Dante.Perry@compass-usa.com

How we can still help you:

Food Services are available in Thunderbird Circle, the dining hall located in the Sharwan Smith Student Center. Other dining options in the Student Center will be closed for the rest of the semester (Outtakes, Jerrys, Papa Johns, Breakfast and Co. and Chick-Fil-A.). We have created a pop-up market, T-Bird Market, inside of the residential dining hall so that we can offer a wide array of drinks and small packaged goods for students to purchase. All retail goods are temporarily open for the meal plan so that students can utilize their meal swipes and have access to snacks they can bring back to their residences.

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Hours: M-F, 8am - 5pm

Contact Us:

Questions regarding ADA law and accommodations:

Carmen Alldredge
alldredge@suu.edu 
435-865-8022

For accommodation letters and books in alternate format:

Christine Bonnett
christinebonnett@suu.edu 
435-586-7845

For accommodated testing:

Thomas Sorenson
thomassorenson@suu.edu 
435-865-8042

For questions regarding internships and mentorships under the DWS/VOC grant:

Susan Hunter
susanhunter@suu.edu 
435-586-7846

How we can still help you:

  • We are still available and ready to support students with documented disabilities.
  • If you are an incoming student, please contact Carmen or Christine for help setting up services through our office.

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Hours: M-F, 8am - 5pm

Contact Us:

Phone: 435-586-7735, Email: finaid@suu.edu 

How we can still help you:

We are here to assist you with questions or concerns you may have concerning Financial Aid and Scholarships. You can set up a phone appointment with your Financial Aid Counselor by calling our office. Please do not hesitate to contact us if you have any questions or concerns.

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Hours: M-F, 8am - 5pm

Contact Us:

Call 435-865-8436 or make a virtual appointment

How we can still help you:

If you need help getting your finances in order and dealing with the fallout of social distancing, we are here and ready to help you!

Students can now apply for funding given to SUU through the CARES Act.

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Hours: M-F, 8am - 5pm

Contact Us:

Phone: (435) 865-8114

Email: orienation@suu.edu

How we can still help you:

The FYE office will continue to communicate with incoming students about our orientation process and upper-class students about class registration. If you have any questions about orientation or class registration, please do not hesitate to reach out via phone or email.

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Hours: Summer 2020 Hours (May-June 30, 2020) M, T, Th 1pm-4pm, 5pm-7pm W 11am, 5pm-7pm F 1pm-5pm

Contact Us:

Email graduatewritingcenter@suu.edu

How we can still help you:

  • If you are a graduate student working on a writing assignment, thesis/capstone, or personal resume/CV, you can meet with one of our specially trained writing consultants to discuss your writing projects and receive constructive feedback.
  • We currently offer 50-minute, online-only sessions, either live sessions through Zoom or Google Hangouts or asynchronous sessions through feedback via email for your convenience.
  • For more information and to book an appointment, log in to your SUU Portal, look under Resources, and click the Graduate Writing Center link. We look forward to working with you!

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Hours: M-F, 8am - 5pm

Contact Us:

Email: rileyreynolds@suu.edu
Phone: (435) 865-8435
Instagram: @suuhealthandwellness

How we can still help you:

  • The SUU Health & Wellness Center strives to promote holistic health and well-being of students by informing and connecting them to resources available on campus and in their community. Please reach out, we are here to support you!
  • We will be offering all scheduled H&W presentations and resources through video or email. You may also set up an appointment to come in and receive self-care supplies.
  • Mental Health Support Peers are offering student support via Google Voice and video chat, and are creating content to send through email and post on social media.

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Hours: M-F, 9am - 5pm

Contact Us:

Phone: (801) 440-1408
Email: honors@suu.edu or jaycihacker@suu.edu

How we can still help you:

  • Jayci Hacker, the director, is receiving all phone calls and emails and responding quickly to student, faculty, and staff inquiries.
  • Our physical office is closed. However, we are still meeting the needs of our students virtually.

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Hours: M-F, 8am - 5pm

Contact Us:

Phone: (435) 865-8572

How we can still help you:

We are available to help with any questions or concerns regarding on-campus employment.

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Hours: M-F, 8am - 5pm

Contact Us:

How we can still help you:

  • Paydays remain the same, however mailed checks may be delayed due to mail services delays.
  • Sign up for Direct Deposit via your portal.  https://bannerxe.suu.edu/BannerGeneralSsb/ssb/directDeposit#/directDepositListing
  • Late Time Forms can be completed online through your portal. https://my.suu.edu/hr/  Click on LATE TIME under Employee Documents and Forms.
  • Although the ONLINE late time form is best, paper late time forms can still be emailed to payroll or dropped off in Accounting Services.  We will pick up forms once a pay period.
    •  

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Hours: M-F, 10am - 3pm

Contact Us:

Phone: (435) 865-8358
Email: intladm@suu.edu

How we can still help you:

We are located in the Student Center (ST120) and still available to help students with questions or concerns regarding international student admissions to the university. Limited staff are currently available in the office, but outside of these hours you can email or call us.

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Hours: M-F, 8am - 5pm

Contact Us:

Phone: (435) 586-1995
Email: internationalaid@suu.edu

How we can still help you:

Located in the Student Center (ST169). Please contact us for any international related questions including COVID-19 support and advice. In-person, phone, e-mail, and virtual appointments are available daily.

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Hours: M-F, 8am - 5pm

Contact Us:

Phone: (435) 586-7868
Email: leavittcenter@suu.edu

How we can still help you:

  • The Leavitt Center is still ready to help students seeking more information regarding leadership opportunities, experiential learning, civic education, humanitarian service, internship opportunities, and public policy research.

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Hours: M-F, 9am - 5pm

Contact Us:

The Check Out Desk (Circulation Desk) can be reached by phone (435-865-8240) or by email circulation@suu.edu.

How we can still help you:

At this time (as of 5 pm, Friday March 27 and ongoing), the Sherratt Library building is closed. However, we will do our best to continue our circulation services while maintaining appropriate and safe social distancing. Contact the Check Out Desk if you would like to check out a book, DVD, laptop, etc.

Note: A limited quantity of Chromebooks are available to students to check-out for the remainder of the semester.

Questions Desk (Reference Desk): We are offering two types of virtual support:

  • Synchronous (real-time) virtual Questions Desk service will be available using the “Chat with a Librarian” interface on the Library’s homepage. Likewise, you can text your question to 435-215-4788 to get help.
  • Asynchronous email inquiries can be submitted to reference@suu.edu and a reference Librarian will respond as quickly as we can, usually within 1 business day.

Interlibrary Loan (ILL) service is still in operation. Requests may be made through the regular online process. Electronic borrowing (.pdf journal articles) will proceed as usual. Borrowing physical items (books) may be limited. Contact the ILL staff at ill@suu.edu.

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Hours: M-F, 9am - 5pm

Contact Us:

Phone: (435) 865-8240

How we can still help you:

Our Lost & Found is still operating and able to help reconnect you with a lost item. If you have lost something on campus, please call in and see if we have the item. If so, you will be able to set up an appointment to come in and retrieve it from the Circulation Desk in the Library.

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Hours: M-F, 8am - 5pm

Contact Us:

Phone: (435) 865-8760 Email: nontrads@suu.edu 
Social Media: Facebook - SUU Non-Traditional Students, Instagram - @suunontrads

How we can still help you:

The center is still open online for all your questions, needs, and concerns. All of our Peer Advocates are available to assist you. The Child Care Subsidy application for summer is now available on our website.

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Hours: M-F, 8am - 5pm

Contact Us:

Emailing us at canvas@suu.edu is the fastest way to reach us, but you may also call 435-865-8555 during business hours.

How we can still help you:

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Hours: M-F, 8am - 5pm

Contact Us:

  • Social Media: Facebook - SUU Parent and Family Services, Instagram - @suuparents

How we can still help you:

SUU Parent and Family Services is here and ready to continue keeping families informed and connected to campus. If you are a parent/family member of a current T-Bird and you have any questions, please reach out! Also, make sure you’re signed up for our newsletter for all current updates and social media.

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Hours: M-F, 8am - 4pm

Contact Us:

Phone: (435) 865-8388

Email: parkingservices@suu.edu

How we can still help you:

Since not many people will be on campus, regular parking regulations will not be enforced. Handicapped stalls and red zones will still be monitored and enforced.

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Hours: M-F, 10am - 2pm

Contact Us:

Phone: (435) 865-8232

Email: postoffice@suu.edu

How we can still help you:

  • Our Contract Postal Unit (1175 W 200 S) is currently open and ready to help you with everything you could do at the main Post Office except for passports.
  • Package pickup will be in the lower level of the SUU Bookstore M-F 10-4 pm. You will still be required to show ID, but will not need to sign for the package. If you would like to arrange for outside pickup of packages, please call the SUU Bookstore.
  • Post Office key returns will be done at 1175 W 200 S, M-F 10am to 2pm
  • Please contact us via a phone call or email for anything regarding Post Office Boxes.

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Hours: M-F, 8am - 5pm

Contact Us:

Phone: (435) 586-7715

Email: registrar@suu.edu

How we can still help you:

  • Transcript services are still available in both digital and paper formats.
  • We are available to handle all registration questions including: Navigating the new registration software, changing your campus to online or traditional instruction, transcript and articulation questions, and general errors encountered while registering.
  • We are also still conducting Enrollment Verifications for loan and insurance providers.

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Hours: M W: 9am - 3pm, T R: 11am - 5pm

Contact Us:

Phone: 435-865-8113
Email: specialtest@suu.edu 

How we can still help you:

Specialized Testing is open to proctor FAA, CLEP, FLATS, and Praxis exams, by appointment only. Keep in mind that this may be subject to change.

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Hours: M-F, 10am - 3pm

Contact Us:

Phone: (435) 586-5452

Email: sapc@suu.edu

How we can still help you:

  • Virtual appointments may be conducted via email, Zoom and phone.
  • Students may also submit videos with their presentations. If a student needs to do a presentation for a course, they may film the presentation, upload the video and our interns can look it over and provide feedback. These may be uploaded to our scheduling software on our website or emailed to us.
  • Students may also email their outlines for presentations/speeches and we can provide feedback by Zoom, email or phone.
  • We will continue to conduct mock interviews and maintain many of the other virtual services we currently provide.
  • We are developing how-to videos on Zoom, podcasts, audio files and audio/visual storytelling (more to come here).

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Hours: M-F, 8am - 5pm

Contact Us:

Phone: (435) 865-8200
Email: support@suu.edu

How we can still help you:

The Help Desk is staffed and available to answer phone calls or emails regarding technical concerns. For as long as it is prudent to do so, we can also accept a limited number of walk-ins in the Help Desk office in ST 107.

You can call or email us with IT related questions, or visit the SUU Help Center Page to reset your password and submit an IT related support request on our website.

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Hours: M-F, 8am - 5pm

Contact Us:

Phone: (435) 586-7762
Email: idcard@suu.edu 

How we can still help you:

If you need a new Student ID card, please call or email us. You can also submit an "Online T-card Request" through your portal.

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Hours: M-F, 8am - 5pm

Contact Us:

Phone: (435) 586-7762
Email: stil@suu.edu

How we can still help you:

Looking for fun activities and events to participate in virtually? Check out @suu_spb and @suusatbirds on Instagram, Facebook, and Twitter for upcoming dance parties, baking competitions, and other ways to stay connected.

Our office will be continuing most of our resources but has transitioned online and ready to help your involvement needs.

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Hours: M-F, 8am - 5pm

Contact Us:

Email: spb_president@suu.edu  or heathergarcia1@suu.edu 

How we can still help you:

Looking for fun activities and events to participate in virtually? Check out @suu_spb and @suusatbirds on Instagram, Facebook, and Twitter for upcoming dance parties, baking competitions, and other ways to stay connected

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Hours: M-F, 9am - 5pm

Contact Us:

Phone: (435) 586-7771
Email: studentsupportservices@suu.edu 

How we can still help you:

We are still here to provide assistance with registration, campus resources, supplemental advising, general financial aid questions, FAFSA, transfer/incoming TRIO students, DISADV Funding, emergency funds, one on one tutoring, and arranging small group tutoring sessions for students who are First-Generation, Pell Grant eligible, and/or work with DRC.

 

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Hours: By appointment

Contact Us:

How we can still help you:

We are still available via phone, email, or virtual appointments to answer questions about study abroad opportunities. Please see the contact information for Learning Abroad staff to schedule an appointment.

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Hours: Closed to the public until further notice

Contact Us:

Please contact the museum with any further questions by emailing suma@suu.edu.

How we can still help you:

SUMA At HomeTo help our community during this time of staying home, we are launching SUMA at Home – a multifaceted campaign focused on bringing art and activities to our audiences! On our SUMA at Home page you’ll be able to explore current exhibitions through images and video tours, participate in our virtual events like Family Day and Create Playdate, and find other hands-on activities.

SUMA At Home

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Hours: M-F, 12pm - 3pm

Contact Us:

Phone: (435) 865-8704
Email: suuoutdoors@suu.edu
Social Media: Instagram - @suuoutdoors, Facebook - SUU Outdoors

How we can still help you:

We will be out in the Garage to help you rent out outdoor equipment such as hammocks, snowshoes, etc. Let us help you keep active and healthy during this strange time (germs are icky). Please call or email to come pick up or drop off gear.

Follow our social media to learn about where/how/when to get outside

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Hours: M-F, 8am - 5pm

Contact Us:

435-586-1911, 435-865-8888, or text “PD” + message to "32483"

How we can still help you:

SUU Police Department is operating as normal with officers available 24/7.

We currently are not offering fingerprinting services.

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Hours: M-F, 8am - 5pm

Contact Us:

Email: suusa_president@suu.edu , suusa_academicsvp@suu.edu , suusa_clubsvp@suu.edu , or suusa_financevp@suu.edu 

How we can still help you:

We are still here to assist and advocate for students in any way that we can. If you have any questions or concerns, please contact us!

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Hours: M-F, 8am - 5pm

Contact Us:

Phone: 435-865-8071
Email: testing@suu.edu 

How we can still help you:

The SUU Testing Center is closed. All faculty are to employ software-based proctoring solutions. If a student is in need of special accommodations, the student needs to work with their professor.

Students who need to take a placement exam, such as ALEKS or ACCUPLACER, they may email testing@suu.edu  to schedule an appointment for online proctoring. Please note that there may be an additional 3rd party proctoring fee.

Specialized Testing is open to proctor FAA, CLEP, FLATS, and Praxis exams. Please refer to Specialized Testing's website for information on how to register for these exams. Keep in mind that this may be subject to change.

In the event that a student must use the Testing Center and/or Specialized Testing, students can be assured that SUU will follow CDC guidelines by implementing social distancing between students and limiting the number of students in the center.

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Hours: M-F, 8am - 5pm

Contact Us:

Phone: (435) 865-8484

Email: orientation@suu.edu

Social Media: Facebook - The Nest at SUU, Instagram - @nestatsuu, Twitter - @NestAtSUU

How we can still help you:

  • The Nest is still available to take all your questions.

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Hours: M-F, 8am - 5pm, or by appointment

Contact Us:

Phone: (435) 586-5419
Email: title9@suu.edu 

How we can still help you:

We are still open and committed to maintaining an educational and working environment free from discrimination and harassment.

For emergencies, please, contact 911 or SUU PD.

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Hours: By appointment only

Contact Us:

Phone: (435) 586-7714
Email: tutoringcenter@suu.edu 

How we can still help you:

All tutoring will be online by appointment.

We will be providing three online services to help students with their academic needs:

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Hours: M-F, 8am - 9pm; Sat, 11am - 3pm

Contact Us:

Email writingcenter@suu.edu

How we can still help you:

Summer Student Services:

  • We are available over the summer semester to help students through the writing process and to assist them in making revisions and improvements to their writing.
  • Make an appointment by clicking on the link below! Sessions can be done over Zoom or Google Docs, at the student's discretion.
    • Students should email a draft of the paper at least two hours before the session or risk their session being cancelled.
    • Sessions are always better with interactive tutoring, but if a student would prefer, they may send in their paper and receive commentary by a tutor. Students should expect to wait at least one business day to receive a response.
  • We will not be holding the Scriblerian writing contest this semester. We plan on holding the competition again in the Fall 2020 semester.

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Hours: M-F, 8am - 5pm

Contact Us:

Phone: (435) 586-7966
Email: housing@suu.edu

How we can still help you:

We are available for all students by phone and in person while students are still living on campus. If you have any questions or concerns regarding university housing, please let us know!

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Hours: M-F, 8am - 5pm

Contact Us:

Phone: (435) 865-8477, Email: veterans@suu.edu 

How we can still help you:

  • VITAL has been suspended by the Department of Veterans Affairs.
  • Our Veteran Success Mentors are still here to help. Meetings are being completed via Zoom.

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Hours: M-F, 8am - 5pm

Contact Us:

Phone: (435) 586-7710

Let our staff know how we can help! 

How we can still help you:

The Vice President’s Office is open online and is ready to assist and help connect you to our campus resources.

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Hours: M-F, 8am - 5pm

Contact Us:

Phone: (435) 865-8208, Email: anutufuga@suu.edu 

How we can still help you:

  • We will still be providing support to students who intend to withdraw from any academic term and connecting students to proper resources on campus.
  • You may also set up phone appointments with the Coordinator of Student Connection and Completion through Link (select ‘Withdrawal Support’ as your service).