Online Teaching & Learning (OTL)

OTL Requests

The following requests are available to SUU Faculty and Staff members. Students may not submit requests. 

Canvas Requests

The forms listed below may be used to request various changes to Canvas courses.

Access Request for Canvas

This request is used to provide access to both academic and non-academic (i.e. staff trainings, committees, or meeting groups) Canvas shells, for TAs, co-instructors, meeting participants, training enrollees, observers, and course designers. 

Note: Students in assisting roles are required to take FERPA Certification Training every semester before they will be added to the course.

Combine Sections Request

This request is for faculty who wish to combine multiple sections of their courses into one course in Canvas (ex. Faculty teaching 2 sections of ENGL 1010).

Shell Request

This request is for faculty or staff who have need of a Canvas shell that is not part of the SUU course catalog. For example, shells can be used for department meetings, committees, training, and more.

General Requests

Course Accessibility Clean-up Request

This request is for faculty who would like assistance ensuring that their course(s) meets a high standard of accessibility for students with educational needs. The Online Teaching & Learning Office will review the Ally Accessibility score and fix or make recommendations on how to improve that score to an acceptable level of accessibility. We can assist with courses for the current or future semesters.

Design⁠Plus Request

This request is for faculty who would like to update the visual appearance of their course(s) by adding DesignPlus to their future courses.

Zoom Pro Access Request

The University has a limited number of Zoom Pro Accounts, and these are designated to support instructors of courses that are primarily online. While we are increasing online offerings, we want to measure interest in Zoom Pro Accounts, and we hope to increase the quantity of accounts in the future to meet demands. Due to this fact, we have to migrate people on and off of Zoom Pro Accounts based on course load.

One-on-One or Small Group

OTL offers one-on-one or small group training for the following types of services:

  • Training on OTL supported technology listed on our Vendor Accessibility and Privacy Statements page.
  • Technical support and troubleshooting.
  • Assistance with course design and instructional design support.
  • Quality Matters reviews of existing courses with recommendations for improvement.

To request training for an individual or small group please contact and you will be contacted by a member of the OTL team.


OTL has an on-campus recording studio available for use. The studio can be used to record video introductions to courses, lectures, updates, summaries, and more. The ability to add text, or PowerPoints in the editing process is available. There is a “lite-board”, which is a glass whiteboard keeping the writing/drawing and instructor in the same screen during the video. If you would like to reserve the studio or tour the studio please contact Chandler Hall.

Interactive Video Conferencing (IVC)

Interactive Video Conferencing (IVC) is connecting two or more sites via audio and video through the use of video conferencing equipment. IVC may be used to hold conferences, meetings, classes, workshops, or one-on-one scenarios to give participants the opportunity to see, hear, and share information digitally in real time.

For more information please contact Shane Flanigan.