CTI Request Forms

The following requests are available to SUU Faculty and Staff members. Students may not submit requests. 


Canvas Requests

The forms listed below may be used to request various changes to Canvas courses.

Request Access

This request is used to provide access to both academic and non-academic (i.e. staff trainings, committees, or meeting groups) Canvas shells, for TAs, co-instructors, meeting participants, training enrollees, observers, and course designers. 

Note: Students in assisting roles are required to take FERPA Certification Training every semester before they will be added to the course.

Combine Sections Request Form

Course sections can be combined into one Canvas shell to assist with a simplified gradebook. FERPA must still be considered and courses must stay FERPA compliant. If you have questions on FERPA, please contact the Registrar's Office at registrar@suu.edu.

Request Access

This request is for faculty or staff who have need of a Canvas shell that is not part of the SUU course catalog. For example, shells can be used for department meetings, committees, training, and more.

General Requests

Request Access

This request is for faculty who would like assistance ensuring that their course(s) meets a high standard of accessibility for students with educational needs. The Online Teaching & Learning Office will review the Ally Accessibility score and fix or make recommendations on how to improve that score to an acceptable level of accessibility. We can assist with courses for the current or future semesters.

Request Multimedia Assistance

OTL has an on-campus recording studio available for use by faculty and staff. The studio can be used to record video or audio introductions to courses, lectures, updates, summaries, and more. The Multimedia Team has the ability to add text, PowerPoints, opening/closing text, and/or animations in the editing process is available. Features include:

  • Lightboard
  • Green screen
  • Overhead cameras for demonstrations
  • Multiple mics for multiple presenters/speakers

If you would like to reserve the studio or tour the studio please complete the OTL Multimedia Request Form. You can also contact Chandler Hall if you have questions.

Request Access

This request is for faculty who would like to update the visual appearance of their course(s) by adding DesignPlus to their future courses.

Request Access

Online Teaching & Learning provides Zoom Webinar Licenses for SUU departments to utilize for large events or guest speakers without additional cost. While Zoom Webinars are similar to Zoom meetings, there are some key differences you should be aware of if you are requesting a Zoom webinar. These include:

  • Panelists receiving unique URLs for the webinar (should not be shared)
  • Webinars do not have the ability to conduct breakout rooms
  • Q&A feature allows attendees to submit questions
  • Chat can be disabled
  • Attendees cannot turn on their own video and audio

Request Access

The University has a limited number of Zoom Pro Accounts, and these are designated to support instructors of courses that are primarily online. While we are increasing online offerings, we want to measure interest in Zoom Pro Accounts, and we hope to increase the quantity of accounts in the future to meet demands. Due to this fact, we have to migrate people on and off of Zoom Pro Accounts based on course load.

OTL offers one-on-one or small group training for the following types of services:

  • Training on OTL supported technology listed on our Vendor Accessibility and Privacy Statements page.
  • Technical support and troubleshooting.
  • Assistance with course design and instructional design support.
  • Quality Matters reviews of existing courses with recommendations for improvement.

To request training for an individual or small group please contact canvas@suu.edu and you will be contacted by a member of the OTL team.

OTL has an on-campus recording studio available for use. The studio can be used to record video introductions to courses, lectures, updates, summaries, and more. The ability to add text, or PowerPoints in the editing process is available. There is a “lite-board”, which is a glass whiteboard keeping the writing/drawing and instructor in the same screen during the video. If you would like to reserve the studio or tour the studio please contact Chandler Hall.

Interactive Video Conferencing (IVC) is connecting two or more sites via audio and video through the use of video conferencing equipment. IVC may be used to hold conferences, meetings, classes, workshops, or one-on-one scenarios to give participants the opportunity to see, hear, and share information digitally in real time.

For more information please contact Shane Flanigan.