Reflection Assessment Process

RAP THE NEW KTAP Reflection Assessment Process Due March 19, 2021. 

The Knowledge Transfer Action Plan (KTAP) is being replaced this year by the Reflection Assessment Process (RAP) as the official assessment tool for UMCA. RAP is comprised of three submission requirements:

  1. Reflection Assignment
  2. Guided Conversation Scenario
  3. Concept Map Submission

Designed to help you reflect on learning sessions and experiences, RAP also intends to help you identify areas for personal and professional improvement. We encourage all attendees to share insights gained during UMCA with your colleagues and supervisors.

Participants who successfully complete conference attendance requirements (80 percent attendance or more) and RAP will receive an emailed certificate demonstrating completion of requirements for earning IIMC points. To earn your certificate from SUU, you must turn in your RAP within 11 business days of the last day of the 2021 UMCA Institute & Academy.

We are not accepting RAP submissions at this time.

Once you receive your certificate from SUU, on or around April 15, you will submit your digital certificate to IIMC to receive points toward your CMC or MMC. 

Questions about the RAP? Contact, or call (435) 865-8259.

What to Expect

RAP 1:  Reflection Assignment

You will be asked to select one conference presentation to use as the subject for responding to the following questions:

  • What was the title of the presentation? 
  • Who was the presenter and what is their professional title? 
  • Based on the knowledge, ideas and insights gained during one learning session, please provide a brief description (one or two paragraphs) summarizing the main points of the presenter. 
  • Who is the first person you know that needs to hear about this? 
  • What colors, images, words or phrases or sounds do you recall when you think back about this presentation? 
  • What surprised you during this presentation? 
  • List two ideas from this presentation that you could incorporate into your work life? 
  • Are you able to identify any changes that could be made in how you or your office is currently operating based on this presentation? If yes, what are they?

RAP 2:  Guided Conversation Scenario 

You will choose one presentation to work from in preparing a conversation scenario:

  • What was the title of the presentation? 
  • Who was the presenter and what is their professional title? 
  • Based on the content of this presentation, who will you tell?
  • Why did you select this person(s)? 
  • What three takeaways from the presentation will you share? 
  • What question can you ask this person during your conversation? 
  • What personal experience or idea can you share during this conversation that relates to the material?

RAP 3:  Concept Map

Concept maps (mind maps) are designed to enable learners to integrate experience and knowledge with understanding of events and ideas. Maps help us establish relationships between concepts as we learn and allow us to organize information in a way that is visual and personal. As learning is a personal, individual experience, everyone’s map will be different. 

In this exercise, you will choose at least one presentation to map, or create a map incorporating concepts from various sessions. You may even choose to build a map that represents your entire conference week and illustrates the most meaningful takeaways from the presentations you attend.


  • Either illustrate your map by hand or on a computer. You will not be graded on your artwork or design, rather on the inclusion of key concepts and the connections you are able to show. 
  • Upload an image of your map (photo, document or PDF) to an email and submit to

Resources to help you learn more about mapping: