Requirements for Department Contact Web Pages

Contact us pages should be located as the last item on the left navigation to maintain consistency between department/unit sites. Contact pages should follow a standardized template. Both of these help users know where to expect this information across the SUU site. 

There should only be one contact page per department website. This includes having both a "Faculty" page with a Directory of People (DoP), and having a "Contact" page. These pages are both intended to give people a way to contact anyone associated with your department. They are serving essentially the same function.

Contact pages must contain at least the bare minimum of information for the general public to contact the department as a whole. Options to expand upon that content also exist. 

• Bare Minimum - ways the general public can contact the department as a whole. Usually this would include some or all of the following:
  • Phone
  • Email
  • Mailing Address
  • Campus Location
  • Fax
• Contact Form - departments can request a simple contact form that asks the user for their name/email/message and that will deliver to a general email address for the department. We would prefer a departmental email address and not a specific individual as personnel changes can cause problems.
• Directory of People (DoP) block - this is a component that can tap into central resources for headshots and personnel information. 

Directory of People (DoP)

The DoP component is used to display a collection of people related to a specific area of campus. Usually it is to display employees of the university, but can sometimes be used for committees or boards.

• When displaying employees of the university, all directory information such as title/phone number/email address/office location should be pulled directly from the information in Banner HR. If that is inaccurate, an override on the DoP should not be done to try correcting it, the original source material should be updated by submitting a directory update request to HR. 
• Any personal information such as a bio, education, accolades, hobbies the individual wishes to share must be managed by that person by means of updating their mySUU portal profile. 

• When displaying student employees, caution needs to be taken so we don't inadvertently expose a student's personal email address or phone number. Thus we usually need to set them up as a custom person with limited details, often making a username that doesn't match their official username.
• When displaying a group of board or committee members who are SUU employees, we limit using custom details to override any official information. Details to explain their role in a committee could be altered in place of a job title in custom person implementations.
• Members who are external to SUU are required to be set up as a completely custom person with a fake "username" so as not to accidentally trigger any official username connections if the individual was once an employee or student of the university.

Photos that are used in the DoP are required to be uniform in nature: correctly zoomed, professional, and in-color. Any pictures that are requested to be added that do not match these requirements will be considered a temporary fix and a Web Services team member will request that the person take a new headshot at one of Marketing Communication employee headshot days, found in the events calendar.