Frequently Asked Questions

Q. How many students do you serve?
A.
We serve roughly 1,500 students each semester across all our services. 

Q. How do I get a tutor when I drop in to the Tutoring Center?
A. NEW FALL 2020, skip the check-in desk (we eliminated this contact point due to Covid-19). Simply find the "Tutoring Queue" link on the left side of your MySUU portal, or the "Queue for a Tutor" button on the left navigation of our website. Input and submit your request. It then shows up on the devices of all tutors on duty and alerts them that you are ready for assistance. A tutor will be with you are soon as they are available.

Q. How much time should I expect a tutor to spend with me during a drop-in tutoring session?
A. If we are busy (lots of students wanting help), probably about 20-25 minutes. But you can re-queue yourself for more help as many times as needed. We'd like to spend more time and certainly will if it is slower. We never want a student to leave within the hour without getting some help, so tutors must spread out their attention on busier days.

Q. Can I get online tutoring.
A. Yes. All services are offered in person and online. Visit each page (drop-in tutoring, ongoing tutoring, and group tutoring) to learn how to access each.

Q. How many courses does the Tutoring Center serve?
A. We typically serve over 150 courses each semester.

Q. What are the top 10 most requested courses?
A. (From Fall 2019): 

  1. Math 1040 - Statistics (1,403 requests)
  2. Chem 1210 - Principles of Chemistry I (849 requests)
  3. Math 1060 - Trigonometry (755 requests)
  4. Math 1210 - Calculus I (730 requests)
  5. Math 1220 - Calculus II (663 requests)
  6. Chem 1220 - Principles of Chemistry II (651 requests)
  7. Econ 2500 - Quantitative Methods for Business & Economics (617 requests)
  8. Math 1010 - Intermediate Algebra (604 requests)
  9. Math 1050 - College Algebra (562 requests)
  10. Acct 2010 - Accounting Principles (435 requests)

Q. Why are the courses above the most requested?
A. They are what we (in higher education) refer to as "historically difficult courses." They also have high enrollment. Simply put, they are difficult courses and lots of students take them. You will see roughly this same list at every university.

Q. How do I know if there is a tutor for my course?
A.
Visit the drop-in tutoring page to see all our tutors and the courses they serve. You can use the buttons to filter by subject and the drop down field to filter by specific courses. Tutors also serve the labs for courses, but to keep the lists a little more streamlines, the labs aren't listed.

Q. Are there courses you don't tutor?
A. There are numerous courses we never get requests for and therefore don't regularly have tutors for them. The Writing Center helps with writing assignments for any course. Computer Science and Foreign Language tutoring are all provided by those departments respectively.

Q. I want tutoring for a course that isn't listed on the Tutoring Center's website. What should I do?
A. Contact the Director, Toni Sage at tonisage@suu.edu and ask if a tutor for the course is possible. Sometimes we have a tutor who has had the course, but hasn't listed it.

Q. Is there tutoring available for graduate-level courses?
A. Because of the nature of graduate study, most universities don't provide tutors for graduate courses. Most graduate students should seek the assistance of their professor or classmates. A few graduate courses involve undergraduate material. In those cases, we may be able to help on  a limited basis.

Q. Is there a fee for tutoring?
A. Drop-in and group tutoring are free for all students. Ongoing, pre-scheduled, one-on-one tutoring is the only service that has a small fee and we've tried to keep the cost low for students. ($10 per 45-minute appointment, billed when tutoring is discontinued.)

Q. Do I need to make an appointment for tutoring?
A. Ongoing one-on-one tutoring is the only service that requires a pre-scheduled appointment and allows you to work with the same tutor each week for 45 minutes each time.

Q. I have a test next week. Can I pay for just one or two 45-minute tutoring sessions?
A. Unfortunately, no. This would increase demand so significantly that we would quickly run out of tutors and leave some students without help at the most critical time. Instead, we encourage students to come early and often for tutoring assistance, as well as to take advantage of any Peer Assisted Learning (PAL) groups that might be available and can serve higher-volumes of students. 

Q. Are there times when the Tutoring Center is less busy, so I can get more free drop-in help?
A. Our busy times tend to be right before an exam (when the rest of your classmates also come in). So start studying early and don't wait until the last minute.