Testing Center Information for Faculty
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Before submitting an exam it is important to consider the following items:
- Fridays are historically high volume days. Since 60-70% of students take exams on the last day, please occasionally consider closing days other than Fridays.
- On a busy days, the Testing Center may serve 800-1000 students while proctoring up to 90 different exams.
- Prior to completing an exam submission form, consult the testing availability date chart. If your desired days are projected to be high volume days, encourage your students to give themselves more time in case there is a short wait (5-10 minutes).
- Exams that take 2-3 hours do not allow for timely turn-over of desks/computers, and thus delays serving a high volume of students.
Ensure that you read all of the exam policies below, many of them impact whether or not your exam will be approved.
Exam Submission Policies
- Submission forms must be completed at least 5 business days before the exam opens. This includes all course sections including in-person classes, online sections, make up exams, etc. Exams must open no later than 8:30 am and close no earlier than 8:00 pm (6:00pm in the summer semester).
- An online exam submission form is required for every exam that is to be taken in the Testing Center.
- The Testing Center has a strict policy of collecting all notes when the student checks out. The Testing Center prefers that students are not allowed to use an entire notebook of notes. Please forewarn students of this policy.
- Faculty members allowing their students to take an exam at home or in the Testing Center using Honorlock (for online courses) still need to fill out an exam submission form. The Testing Center does a limited number of cameras for Honorlock exams to be administered in the Testing Center. For assistance on how to set up an exam in Honorlock please call the Canvas Help Desk at 435-586-7715.
- Paper exams must be delivered to the Testing Center at least 24 hours prior to exam opening.
Test Submission Uniformity Requirements:
- Submission forms must limit the number of days the exam is open (e.g., 3 days) to more accurately forecast test-takers per day.
- Exams may only be open for a maximum of 5 days and minimum of 2 days.
- Exams open for the entire semester or several weeks will not be accepted. (You may change your exams dates as needed to accommodate changes in pacing of content delivery.)
- Passwords for online exams must be no longer than 20 characters and must match the access code exactly how it is in Canvas.
- Your concise instructions must be on the submission form, not in a separate document.
Please read all guidelines prior to submitting an exam. See instructions for the online submissions form for guidance.
Finals Week Policies
To prevent long lines and wait times, the Testing Center will be available during finals week only to courses meeting one or more of the following criteria:
- Online-only courses. Online-only final exams must be open for at least two days or more.
- Face-to-face courses with more than 40 students enrolled.
- Tests that use software not found in the regular classroom. (e.g., Excel in Statistics courses)
- Courses using vendor-provided specialized software for testing. (e.g., ALEKS, Hawkes, Math Lab, Connect, etc.)
- Exams that are expected to take longer than two hours to complete.
- All exams for the course have been in the Testing Center all semester.
Courses that do not meet any of the criteria above should use the two-hour designated Final Exam period established by the Registrar’s Office to administer final exams, not the Testing Center. (See final exam schedule)
Finals Week Recommendations
- To reduce the potential for academic dishonesty in large courses, rather than using the Testing Center, instructors may consider distributing different versions of the exam.
- It is recommended that instructors of large courses also offer the exam in class (thus distributing test-takers across both the classroom and Testing Center)
Instructors who regularly utilize the Testing Center are given priority during finals week.
Honorlock Policies
- Faculty members allowing their students to take an exam at home or in the Testing Center using Honorlock (for online courses) will still need to fill out an exam submission form.
- The computers in the Testing Center do not have webcams and microphones, however we do have a limited amount that students may borrow while in the Testing Center. For assistance on how to set up an exam in Honorlock, please call the Canvas Help Desk at 435-586-7715.
- Honorlock is to be used for online courses only. Exams that are Canvas exams, or for face to face classes will need to be administered at the Testing Center or have the exam proctored in class.
- Exams for online courses that need to be proctored, should be administered with Honorlock. Students will need to install Honorlock extension. Note if a student has used Proctorio in the past they will need to completely uninstall Proctorio.
- The Testing Center has a limited amount of webcams and laptops for students to use. These items may only be used in the Testing Center. Students who do not have access to reliable internet, quiet work space, and/or a webcam may take their exam through Proctorio in the Testing Center.
- Students who are in need of one-on-one online proctoring through the Testing Center will be charged a $15 fee for each online exam. The Testing Center will not administer one-on-one online proctoring without prior approval of instructor.
Please address all questions and/or concerns to Jennifer Leard, Assistant Director of Testing Services, at jenniferleard@suu.edu.
CTI
The SUU Center for Teaching Innovation (CTI) department offers services and technologies for instructors such as how to set up exams in Canvas and the use of Honorlock. Please visit CTI's website for more information. Any other additional questions with Canvas or Honorlock, please contact CTI at (435) 865-8555 or canvas@suu.edu for assistance.
Frequently Asked Questions
- Policy 6.28.IV.B states, “Faculty members will meet scheduled classes, including final examinations…”
- Last Week of Classes - “No final examination is to be due or administered prior to or during the designated study day...”
Practice exams should not be administered in the Testing Center. Only exams needing a proctored environment should be administered in the Testing Center. Formative assessment, such as practice exams, should be completed in another setting so that Testing Center resources can be dedicated to proctoring.
To allow a student to take an exam outside the regularly scheduled testing window, follow these procedures:
- If an exam submission form has been completed for the class, submit an “Exception” with the exception dates for the individual student.
- If an exam submission form has not been submitted for the class (for example, if the exam was already/will be administered in class), submit an exam submission form with an expected count of one for an individual student.
- If the make-up exam is from a previous semester, alert testing@suu.edu with the details of the exams and test-taker.
Please be sure to include the following information on the top of all paper exams:
- Name of Test
- Course #
- Professor Name
Paper exams should be submitted in person.
Paper exams with multiple parts (e.g., multiple-choice questions and essay portion) should be stapled together as one packet. This is for quality control, ensuring that each student receives everything required for the exam and nothing is left behind in the file.
Paper exams must be dropped off at least 24 hours prior to the exam date during the Testing Center’s hours of operation.
Completed paper exams can be picked up anytime during Testing Center hours of operation after the exam has closed. Faculty can see if all students have completed the exam by going to the “view” option on the exams list page in the test administration system.
Due to the standardization of services and in order to serve students in a timely and efficient manner, the Testing Center can no longer accept special requests such as flash drives for downloading documents from student computers after the exam and e-mailing exams and/or answer sheets.
If work in an Excel sheet or other format is required, please consider allowing the student to e-mail their work to you from their exam workstation or creating a separate submission assignment in Canvas for the work to be uploaded.
If you are unable to come pick up the exam, please designate another staff member or a T.A. to pick up the exam. You can notify us about the individual coming in to pick up the exam at testing@suu.edu.