Frequently Asked Questions
Where is the Parking Office located?
Leadership Engagement Center (LEC), 561 west University Blvd.
Do I have to buy a parking permit?
No. You are only required to purchase a parking permit if you plan to park a vehicle in any Red (Student), Blue (Faculty), or Gray (Housing) lot. Faculty, Staff, and Students who wish to park in University parking lots must purchase a valid SUU parking permit from Parking Services. Several pre-pay meters are available; however they are intended to support the needs of visitors to campus. Green lots are also available for those parking without a permit.
How do I enter a new vehicle?
You can follow the step-by-step instructions shown at http://help.suu.edu/parking/help/671/
How do I add a vehicle to my permit?
You can follow the step-by-step instructions shown at http://help.suu.edu/parking/help/672/
How do I delete a vehicle?
You can follow the step-by-step instructions shown at http://help.suu.edu/parking/help/673/
How do I add a bicycle?
You can follow the step-by-step instructions shown at http://help.suu.edu/parking/help/674/
Where can I park with my permit?
The color on your permit designates the lots in which you may park. See the Campus parking map
How do I buy a permit?
Faculty, Staff, and Students may complete the necessary documentation via the SUU portal. Visitors, Vendors, and Contractors may purchase a permit at the Parking Services office.
- Locate your vehicle registration. Up to two vehicles can be registered for each permit.
- Go to https://my.suu.edu/parking.
- Add a vehicle to your account, or add a permit to an existing vehicle on file. Your SUU account will be charged.
- Permits must be paid for before they can be issued.
- Pick up your permit from Parking Services.
When do permits expire?
Permits expire on July 31. However, vehicles are not required to display a permit during the "summer break" which is after commencement in May until the first day of school in August.
Am I able to get a refund for my parking permit?
Refunds are issued in full during the first 2 weeks of the semester.
I am a visitor. What are my parking options?
A visitor has three options when parking on campus:
- Pay to park in the many metered stalls located throughout campus.
- Obtain a visitor permit by requesting one via our visitor permit request form. This permit allows you to park in any yellow lot on campus.
- Park in any open green lots on campus.
What if I lose my permit or it is stolen?
Your permit is a valuable resource and we recommend you keep it secure at all times. In the case that your permit is lost, you will need to purchase a replacement at half price. If the prior permit is found to be in use on campus, the vehicle displaying the permit will be booted and fined.
How do I display my permit on my motorcycle?
Permits must be adhered to the motorcycle in any visible location.
Where can I park my motorcycle?
Motorcycles are only allowed to park in designated motorcycle parking. There are multiple designated motorcycle parking areas located throughout campus.
What if I forget my permit?
If you have a permit, you may obtain one free temporary permit each year which is good up to two weeks. You may also park in any green parking lot without a permit.
I have a state issued handicap license plate, hang tag or placard on my automobile. Do I have to register it with Parking Services?
No, a state issued handicap license plate, hang tag, or placard does not need to be registered and works as a valid parking permit in all lots on campus.
I have a state issued handicap license plate, hang tag or placard on my automobile. Do I have to pay for meters?
No. Those vehicles with a state issued handicap plate, hang tag or placard are not required to pay when parking in metered stalls.
Today is a University break or holiday, are parking restrictions enforced?
Campus lots are not monitored for permits when school is not in session; however, campus lots may be monitored for other parking violations during University breaks.
How long do I have to pay a citation?
Payments are due within 30 days from the date the citation was issued. A late fee will be assessed in the amount of $20.
I failed to pay a parking citation. What will happen?
Any unpaid parking citations will be assessed a $20 late fee after 30 days as well as your account may be placed on hold. Also, in accordance with SUU policy, vehicles with multiple outstanding violations may be subject to stationary impounding or towing.
How do I pay my citation?
How do I appeal a citation?
Visit the website http://suu.edu/parking and click "Appeal Ticket". Enter your ticket number, license plate or VIN number and then choose the option to appeal the ticket. Enter the information provided and submit.
How long do I have to file an appeal?
Appeals must be submitted within 10 calendar days of the date the citation was issued.
How will I receive a response on my citation appeal?
The Parking Appeals Committee meets on a weekly basis. You will be notified via email regarding their decision.
I am often unable to locate a valid parking space so I parked in a lot without the correct permit and received a citation. Can you reduce my ticket to a warning?
This is not a valid excuse for receiving a citation. The purchase of a parking permit does not guarantee a parking space. If you cannot find a stall in your preferred parking lot, remember that you can always park in any green lot with or without a permit. When parking on campus, bring a map, familiarize yourself with parking options and always have a backup plan if your first lot choice is full.
My Hang tag permit was lying on the dashboard. Why did I receive a citation?
This is not considered proper display of a permit. Permits must be hung from your rearview mirror and must not be blocked from view.
Does the University Boot/ Impound vehicles?
Yes. Any vehicle that is found on campus with 4 or more unresolved citations will be booted and released only when the balance is paid in full.
I am borrowing a vehicle which does not have a permit. What can I do?
Your permit is transferable between vehicles. Please register any vehicle that you may park on campus. You may also park in any Green lot on campus without a permit, or if you have a current permit you may request a temporary permit good up to two weeks from the Parking Services office.
I am planning an event on campus. How do I get permits for my visitors?
Faculty and staff may request visitor permits online through our Request a visitor permit form.
I heard you don’t ticket during the first week of school, is that true?
No. We do ticket during the first week of school. Please pick up your permit BEFORE school starts.
I heard you don’t ticket during finals week, is that true?
No. We do ticket during finals week.
Can I register online for a permit if I only have a temporary license plate?
Yes. Since your plate is temporary you may put “temporary” under the license plate number. Please inform Parking Services of your new plate number when it arrives.