Frequently Asked Registration Questions

Face-to-Face - Students meet with the instructor at regularly scheduled times (synchronous learning), primarily in a classroom. Students in face-to-face courses will normally be expected to be physically present for all or part of the term/semester (will have classroom and day/times).

Synchronous Remote- Students meet via videoconferencing (e.g. Zoom) or other appropriate instructional technology at regularly scheduled times (synchronous learning) (will have a classroom and day/times).

Online- Students do not meet with the instructor at predefined times (asynchronous learning). Online courses do not require students to be physically present at any point during the term (will have no day/times).

Hybrid- Instruction is delivered through a combination of synchronous and asynchronous learning. Students in hybrid courses will normally be expected to be physically present for part of the term (will have a classroom and day/times).

**The codes and definitions above will be used for courses at the beginning of fall term/semester. Safety and public health concerns may require courses to shift their delivery modality during the semester. In all modalities instruction will be supplemented via technology such as Canvas, SUU's learning management system.

See the following link for written instructions on how to log in to the mySUU Portal

See the following link for video instructions on how to navigate Registration Schedule Builder

See the following link for written instructions on how to search and register for classes for additional ways to search by subject, attribute, and instructor, please see these written instructions for searching for classes

See the following link for written instructions on how to add yourself to a waitlist

See the following link for written instruction on how to drop classes through Registration Schedule builder.

To acquire instructor or Department Chair permission use the Permission to Add Course form on your mySUU Student Portal. Both instructors must approve for courses with a time conflict.

See the following link for explanations of registration errors and their resolutions

A registration hold can be put on a student’s account by various departments for different reasons. Some of the most common causes of a hold being placed on a student’s account are:

Outstanding fees at the Cashier’s Office
Overdue library books/library late fees
Parking fees

All holds must be cleared by the office that issued the Hold before a student can register, receive a transcript, receive their diploma, etc. You may view your holds online after logging in by choosing:

Student Records
View Holds

For questions on Holds, please call us at (435) 586-7715.

See the following link to find your registration date

See the following link for instructions on how to request an enrollment verification

See the following link for more information on how to change your campus

To change your major you will need to make an appointment with your Student Success Advisor

See the following link for more information on how to withdraw from the academic term

Students may update the following information online:

Your PIN
Security Question
Local Address
Phone Number
Email Address
Emergency Contacts
Marital Status

Log into the mySUU Portal:

Select:

Student Records
Personal Information

Address Changes

Students who are unable to change their address online may submit a completed Change of Personal Information Request to the Registrar's Office.

Name Changes

Please complete the Change of Personal Information Request and submit it to the Registrar's Office with a copy of your Social Security Card OR other government issued picture identification to document the requested change.

STEP 1: Go to URL http://my.suu.edu/secure/upload/group/registrar/

STEP 2: Fill in the subject and message

STEP 3: Click "Choose Files" to upload a file from your computer

STEP 4: Click submit

Utah residents, age 62 and over, are permitted to enroll, on a space-available, audit-only basis, at any of the state’s public universities and colleges. Tuition is free and the class must be audited (no credit given).

Submit an application to Admissions (applications are available at the Admissions or the Registrar’s Office)
Pay a $10 per semester administrative fee
Where applicable, a fee may be charged for use of consumable materials
Register at the Registrar’s Office on or after the first day of class

A student’s status (full or part time) at the University depends on the number of credit hours for which he or she is enrolled each semester, as follows:

**Full Time Explanation**
	Full Time	Part Time
Undergraduate	12 and over	Fewer than 12
Graduate	6 and over	Fewer than 6

Undergraduate students receiving scholarship assistance must be full-time students. Graduate students should visit with their academic department for scholarship policy.

Undergraduates with federal financial aid should consult the Financial Aid & Scholarship Office.

Veteran students should contact the Veteran's Services Office for questions specific to their benefits.

**Credit Hour Load**
	Normal Load	Maximum Credit Load**
Undergraduate	12-15 credits	18 credit hours
Graduate	6 credit hours	3 credits (accelerated part-of-term courses) 6 credits (full semester courses)

Undergraduate students with an SUU grade point average of 3.5 or higher may enroll for more than the maximum credit load. A written approval from the academic advisor and the Dean of the student’s major is required. Approval must be obtained before registering. You may use the Credit Overload Request form.
** Registering for more than the Maximum Load credit hours will increase your tuition and fees.

An undergraduate student’s class standing depends on the number of semester hours successfully completed, as follows:

**Registration Hour Explanation**
Hours Completed	Level (year)
0 to 29	Freshmen (first)
30 to 59	Sophomore (second)
60 to 89	Junior (third)
90 to graduation	Senior (fourth)

Graduate students are considered Masters candidates.

Students who were admitted to SUU but never enrolled in any coursework can request a letter of non-attendance. Please note that a letter will only be issued if you have never taken any credit at SUU (i.e. concurrent enrollment, continuing education, high school Shakespearean credits, etc.).

Students may request a letter of non-attendance by emailing whitneyjacobsen@suu.edu and including their full name, date of birth, and the email where the letter needs to be directly sent. Most institutions treat this letter the same as they would an official transcript and therefore will often not accept it from the student.