Frequently Asked Registration Questions

Face-to-Face: Students meet with the instructor at regularly scheduled times (synchronous learning), primarily in a classroom. Students in face-to-face courses will normally be expected to be physically present for all or part of the term/semester (will have classroom and day/times).

Synchronous Remote: Students meet via videoconferencing (e.g. Zoom) or other appropriate instructional technology at regularly scheduled times (synchronous learning) (will have a classroom and day/times).

Online: Students do not meet with the instructor at predefined times (asynchronous learning). Online courses do not require students to be physically present at any point during the term (will have no day/times).

Hybrid: Instruction is delivered through a combination of synchronous and asynchronous learning. Students in hybrid courses will normally be expected to be physically present for part of the term (will have a classroom and day/times).

**The codes and definitions above will be used for courses at the beginning of fall term/semester. Safety and public health concerns may require courses to shift their delivery modality during the semester. In all modalities instruction will be supplemented via technology such as Canvas, SUU's learning management system.

You can access the Registration Schedule Builder via the mySUU portal at any time. 

We have several videos available about How to use the Registration Schedule Builder

Search for Classes:

• Access the Registration Schedule Builder in the portal
• Choose the term and campus to reflect scheduling preferences
• Choose “Add Course”
• Search by subject, attribute, or instructor

Register for Classes: 

• Access the Registration Schedule Builder in the portal
• Choose the term and campus to reflect scheduling preferences
• Search and add desired classes
• Access your Degree Works plan and add classes
• Add breaks for work, sports, or other obligations
• Push generate schedules to be presented with a full list of every open, conflict free option
• Once you’ve found the best schedule, click send to shopping cart
• Visit your shopping cart and click Register to complete registration

• Log into the Registration Schedule Builder
• Choose the term and campus to reflect scheduling preferences
• Make sure All Classes is selected under the Course Status
• Click "Add Course"
• Select the desired course and click "Add Course"
• Add the course to your shopping cart and click "Register"
• You will receive a waitlist message. Select the course that you would
  like to waitlist and click OK

• Access the Registration Schedule Builder via the mySUU portal
• Choose the term and campus to reflect scheduling preferences
• Choose “Current Schedule”
• Click “Edit or Drop Classes”
• Select the registration status next to the course you want to drop
• Select Web Dropped
• Click “Save”
• Confirm by clicking “Save” again
• You have successfully dropped the class, click “OK”

To acquire instructor or Department Chair permission use the Permission to Add Course form on your mySUU Student Portal. Both instructors must approve for courses with a time conflict.

Review the explanations of registration errors and their resolutions

A registration hold can be put on a student's account by various departments for different reasons. Some of the most common causes of a hold being placed on a student's account are:

• Outstanding fees at the Cashier's Office
• Overdue library books/library late fees
• Parking fees

All holds must be cleared by the office that issued the Hold before a student can register, receive a transcript, receive their diploma, etc. You may view your holds online after logging in by choosing:

• Student Records
• View Holds

For questions on Holds, please call us at (435) 586-7715.

Review the list of registration dates on the Registrar's Office website or look in the SUU academic calendar.

Enrollment verifications can be requested through a student's mySUU portal. Review our instructions about how to request an enrollment verification.

Students can change their campus via their mySUU portal. Review our instructions on how to change your campus

To change your major you will need to make an appointment with your Student Success Advisor.

The Office of Student Outreach and Support offers support and information about how to withdraw from the academic term.

Students may update the following information via the mySUU Portal:

• Your PIN
• Security Question
• Local Address
• Phone Number
• Email Address
• Emergency Contacts
• Marital Status

Once logged in, select: Student Records, Personal Information

Address Changes

Students who are unable to change their address online may submit a completed Change of Personal Information Request to the Registrar's Office.

Name Changes

Please complete the Change of Personal Information Request and submit it to the Registrar's Office with a copy of your Social Security Card OR other government issued picture identification to document the requested change.

1. Visit Registrar's Office Secure File Upload
2. Fill in the subject and message
3. Click "Choose Files" to upload a file from your computer
4. Click submit

Utah residents, age 62 and over, are permitted to enroll, on a space-available, audit-only basis, at any of the state's public universities and colleges. Tuition is free and the class must be audited (no credit given).

• Submit an application to Admissions (applications are available at the Admissions or the Registrar's Office)
• Pay a $10 per semester administrative fee
• Where applicable, a fee may be charged for use of consumable materials
• Register at the Registrar's Office on or after the first day of class

A student's status (full or part time) at the University depends on the number of credit hours for which he or she is enrolled each semester, as follows:

Undergraduate students receiving scholarship assistance must be full-time students. Graduate students should visit with their academic department for scholarship policy.

Undergraduates with federal financial aid should consult the Financial Aid & Scholarship Office.

Veteran students should contact the Veteran's Services Office for questions specific to their benefits.

Undergraduate students with an SUU grade point average of 3.5 or higher may enroll for more than the maximum credit load. A written approval from the academic advisor and the Dean of the student’s major is required. Approval must be obtained before registering. You may use the Credit Overload Request form.

** Registering for more than the Maximum Load credit hours will increase your tuition and fees.

An undergraduate student’s class standing depends on the number of semester hours successfully completed, as follows:

Graduate students are considered Masters candidates.

Students who were admitted to SUU but never enrolled in any coursework can request a letter of non-attendance. Please note that a letter will only be issued if you have never taken any credit at SUU (i.e. concurrent enrollment, continuing education, high school Shakespearean credits, etc.).

Students may request a letter of non-attendance by emailing whitneyjacobsen@suu.edu and including their full name, date of birth, and the email where the letter needs to be directly sent. Most institutions treat this letter the same as they would an official transcript and therefore will often not accept it from the student.